- Dismantling and reassembling product to make a diagnosis.
- Delivering quality repairs within a timely manner
- Diagnose and troubleshooting faults in power tool products and equipment.
- Continuously improving the warranty and service processes looking for ways to streamline where possible.
- Ensure product is working according to specifications outlined by the manufacturer.
- Provide support and feedback to service operations, compliance, and quality departments.
- Performing Ad-hoc duties as requested by management.
- Ensure compliance with all TTI WHS and company procedures.
- Ensure your activities comply with relevant acts, legal demands, and ethical standards.
- A strong technical/mechanical aptitude and keen interest in repairing electrical products.
- Strong problem-solving skills.
- Ability to work to set KPI's and self-manage time.
- Excellent personal presentation and time management skills
- Strong interpersonal skills and computer skills
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Service Repair Technician - Carole Park, Australia - Techtronic Industries
Description
Who we are:
For 100 years, Milwaukee Tools people and culture have been the strong foundation on which our legacy has been built. This legacy is defined by "disruptive innovation"– from the products we create, to the partnerships we forge, and the ways we work. While our rich history has undoubtedly shaped us into what we are today, our focus is on what's ahead. We celebrate our centennial with excitement, fully aware that we are just getting started.
At Milwaukee we are committed to ensuring our people have a great experience, so in addition to an exciting and challenging role we also provide a range of great employee benefits including:
Discounts & Perks: Generous discounts on company products.
Social: Recognition programs and social events to celebrate our team's achievements.
Personal Development: Access to professional development programs.
Health & Wellbeing: Paid Parental Leave and Employee Assistance Program.
About the Opportunity
We are currently seeking 3 Service Repair Technicians to work in our Milwaukee Service Centre in Carole Park, QLD. The Service Repair Technicians will effectively diagnose, and repair returned products in accordance with the company manufacturer's warranty and ACCC regulations to support best in class customer experience.
If you have a technical/mechanical aptitude and mindset and enjoy repairing electronic or mechanical products this is your opportunity to become a trained service technician working with market leading brands
Reporting to the Workshop Team Leader your duties will include:
What you will bring:
