Customer Service - Sydney, Australia - Hatch

Hatch

Verified Company

Sydney, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

This role is at Programmed (not for Hatch)
Hatch is supporting Programmed to find a great CUSTOMER SERVICE & ADMINISTRATION to join their Customer Support team. Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Programmed.

About the role at Programmed
Programmed and PERSOLKELLY strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.

Seniority

Junior - A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.

Responsibilities

Relationship Building and Management
Develop, maintain, and prioritize relationships with key stakeholders to achieve specific goals
Account Retention and Expansion
Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions

Strengths

Service orientation
Actively seeks and develops strategies to help key stakeholders

Collaboration

Works with others by being open, clear in communication and listening to achieve goals

Prioritization

Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Programmed.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors.

To put it simply, Hatch is for everyone.

Salary:
$65, $85,000.00 per year