Transition Manager - Sydney, Australia - Experis

Experis

Verified Company

Sydney, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Client - Global IT business

Long Term Contract role

Transition Manager with focus on managed services is a must

Location - Sydney or Newcastle based (Hybrid working arrangement)

Our global IT client is looking for a solid Transition Manager to join their growing project team in Sydney or Newcastle.

Responsibilities:

Responsible for deliverables against agreed scope, budget, schedule & customer expectations.
Ability to prepare MS project plans and tracking them to closure.
Should be capable of reviewing contract documents and highlight the salient points from the contract as a summary to the team.
Ability to work closely with the team, assign resources and ensure project completion as per timelines and budget.
Working closely with senior executives, solution architects, service delivery, finance, procurement, service management, datacentre operations, thirdparty vendors for successful execution of projects.
Should be capable of documenting RACI charts, project plans, handover documents, weekly / monthly project status reports etc.
Performing key activities across project lifecycle starting from inception till successful transition to operations (business as usual) support.
SOW review, resource allocation, solution handover, gap identification, project kickoff.
Planning & Execution: discovery

- planning workshops, remote connectivity/service design reviews, schedule & budget management, change management, knowledge transfer, user acceptance testing (UAT), operational readiness reviews go/no-go decisions.

Work Breakdown Structure (WBS) management (time & expense), project labour billing, vendor payments, invoicing, forecasts etc.
Project metrics & status reporting, change controls, escalation matrix, project plan certification, project health assessment, quality & compliance controls by participating in periodic audits & governance reviews.

Implementing processes/methodology to ensure delivery excellence.

Project planning, scheduling, estimation, tracking, business analysis, user coordination, governance, control of progress and overseeing implementation and postimplementation activities.

Skills

5 years working experience on Transition/project management is a must
IT Service management/delivery environment experience.
Bachelor's degree in IT OR Diploma is a must
Project Manager must have
experience in transitioning managed services:
Experience in directly dealing with customers and keeping them engaged
Experience within
ITIL and IT Service Management environment:
Must be able to understand ITSM solutions, managed services solutions
Certifications required for this role
ITIL 4 foundation or ITIL practice manager, PMP or Prince
Must have full work rights
Citizen or PR
Any previous Security Clearances is a bonus

_ Jyoti Dua_

_Divisional Manager_

_Let's Connect_

Aboriginal and Torres Strait Islander people are encouraged to apply._

State:
QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q

State:
QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D

State:
SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856