Account Coordinator - Acacia Ridge, Australia - BlueScope

BlueScope

Verified Company

Acacia Ridge, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Job Description:

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people.

We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Australian Steel Markets business in our
Acacia Ridge team as an Account Coordinator.

Being the key customer representative to a dedicated portfolio of customer accounts, you'll partner with our customers maintaining our high standards of service delivery.

In this role, you will bring your experience and willingness to learn to support the team. You will interact and manage internal and external customer enquiries and relationships.

What will you do?

This role will offer variety and scope for a self-motivated, quick thinker and an enthusiastic team player who enjoys the full spectrum of a busy workplace.

You'll be responsible for the following:
- managing and interacting with our customers and providing excellent customer experience for your account portfolio
- collaborating with internal stakeholders to provide solutions and deliver products in line with customer business needs
- providing our customers with real-time updates on product and service-related matters
- continuously look at new ways of improving the customer experience and consistently improving the total value proposition
- identifying improvements with our systems and processes, assisting with implementing changes for internal teams and customers

More about you
As a highly motivated individual, you'll provide exceptional service to our customers

You will have:
- the relevant tertiary qualifications in a related discipline (Marketing, Sales, Engineering, Commerce, Supply Chain)
- excellent communication and a high standard of customer focus with the ability to resolve issues effectively and efficiently
- good attention to detail and the ability to complete multiple tasks simultaneously with your superior time management skills
- a can-do attitude and the ability to pick up new and custom IT systems quickly
- a thirst for learning and taking on new challenges and initiatives

What's in it for you

Fulltime permanent position
Competitive remuneration package and attractive superannuation options including a profit share plan (annual bonus)
Hybrid and flexible working arrangements
Join a team that backs each other, and that's proud to do a great job
Ongoing training and career development opportunities
Free secured parking onsite
Employee benefits with discounts on health and wellbeing products and services
Employee Assistance Program

Together we can make a world of difference.