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Mona Vale

    IT Specialist - Mona Vale, Australia - BMG Outsourcing

    BMG Outsourcing
    BMG Outsourcing Mona Vale, Australia

    5 days ago

    Default job background
    Description


    An IT Specialist is in charge of setting up, managing and troubleshooting the technology systems that BOSI uses to maintain computer and software networks.

    Their duties include responding to hardware problems, updating system software and tracking the data and communications used on their network.

    Duties and Responsibilities IT Help Desk/

    Technical Support:
    Provide technical support to end-users, including troubleshooting hardware and software

    issues.

    Network Support/Administration:
    Configure, manage, and maintain network infrastructure, including routers, switches, and

    firewalls. Assist with basic network troubleshooting, including connectivity issues, LAN/WAN problems, and VPN

    setup.

    Software and Hardware Maintenance:
    Install, update, and maintain software applications and hardware components.

    Security:
    Implement and maintain cybersecurity measures to protect the organization's data and network from threats and

    breaches.

    Data Backup and Recovery:
    Establish and manage data backup and recovery procedures to safeguard critical information.

    User Account Management:
    Create, modify, and delete user accounts and access permissions as needed.

    System Upgrades:
    Plan and execute system upgrades and migrations to ensure the IT environment is up-to-date and

    efficient.

    Documentation:
    Keep detailed records of IT systems, configurations, and procedures for reference and troubleshooting.

    Vendor Management:
    Work with technology vendors to procure equipment and services

    Inventory Management:
    Keep track of IT assets, such as computers, peripherals, and software licenses. Ensure accurate

    Qualifications 3 years' IT experience, preferably in BPO
    Technical Skills
    Problem-Solving Skills
    Communication Skill
    Attention to Detail
    Adaptability

    Job Location:
    Bohol office – based

    Work Schedule: 6am- 3pm

    You must create an Indeed account before continuing to the company website to apply
    #J-18808-Ljbffr
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