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Chermside

    Intake Consultant - Chermside, Australia - Talentpath

    Talentpath
    Talentpath Chermside, Australia

    Found in: Talent AU C2 - 1 day ago

    Default job background
    Full time
    Description

    We are excited to be partnering with this leading private, high-end, luxury rehabilitation healthcare organisation that brings together providers in the areas of prevention and treatment for addiction, mental health, and eating disorders.

    As the Intake Consultant you will you will play a crucial role as the first point of contact for potential guests, ensuring their seamless transition into their programs.

    About the role:

    • Respond promptly to inquiries via phone or digital platforms, offering compassionate support and detailed information about the services.
    • Assess the suitability of potential guests for their programs and discuss terms, including financial considerations.
    • Utilise CRM and other software tools to record all interactions, maintaining confidentiality and ensuring a smooth intake process.

    About you:

    • Proven experience in a client-facing role, preferably with sales elements.
    • Demonstrated ability to empathise and communicate effectively with diverse individuals, particularly those in crisis.
    • Strong commitment to confidentiality, professionalism, and outstanding customer service.
    • Capable of working autonomously and collaboratively, with proficient conflict resolution and negotiation skills.

    What's in it for you?

    • $100K OTE (Inc bonus) this can increase
    • Work with a truly passionate and values-driven organisation.
    • Leverage your sales skills to make a real difference.

    What's next?

    You're on the right path.

    Hi, we're Talentpath – nice to meet you. We're your partners in growth and specialists in unlocking potential. Our approach to recruitment is grounded in our expertise and unwavering focus on human connection. In other words - we're in it for you, so let's work together.

    Recent research shows that people from disadvantaged and/or underrepresented backgrounds are more likely to scroll past a job if they don't have every single requirement - let's change that. We recognise that people are more than just their CVs and take pride in being inclusive and diverse in our recruiting process. So, if this role has piqued your interest, apply

    Ariana Tesese

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