IT Support Technician - Footscray, Australia - Milestone IT

Milestone IT
Milestone IT
Verified Company
Footscray, Australia

3 weeks ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description
Immediate start

  • Attractive salary
- excellent career progression opportunities


Milestone IT is currently working with this brilliant nationwide business that right now has an exciting opportunity for an experienced IT Support Technician to join a great team.


Working with a small team of IT specialists, you will be Providing High-Level support to users both on and off-site.


Key Responsibilities include:


  • Providing handson hardware and software support for Active Directory,
operating system builds from images and troubleshooting

  • Manage the tickets raised by the service ticketing system
  • Installing, moving, adding, and changing equipment and software
  • Maintenance of the Client's Network
  • Performing proactive and reactive troubleshooting to identify potential problems
  • Provide reports as requested by the management or by the customer
  • Use remote software tools to monitor all the devices

Skills we are looking for:


  • Minimum of 1 year experience performing level 1 support
  • Detailed knowledge and experience of Active Directory
  • Detailed knowledge of various desktop and server operating systems
  • Friendly welcoming professional with good telephone manners
  • Wellpresented, hardworking, and enjoys working in a team
  • Possess great written and verbal communication skills
  • Work well independently and productively within a small team environment
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