IT Support Technician - Sydney, Australia - E-Flo Computers Pty Ltd

Description

We are seeking a highly personable IT Support Officer with a driver's license and vehicle to provide support to our predominantly education clients.

This is a great opportunity for someone with great communication and technical skills and a customer-centric approach, as you will be solving problems and making a difference for primary and secondary schools throughout the Greater Sydney area.

• Travel around the Greater Sydney region to work with clients.
• Communicate clearly with clients in nontechnical and/or technical language.
• Troubleshoot both hardware and software issues with desktops, laptops, and tablet computers running Windows, Mac OS, iOS and Android.
• Resolve issues with printers, network equipment, projectors, interactive whiteboards.
• Install and configure network equipment including routers, switches and wireless access points.
• Explore and showcase new and emerging technology for education. This can include technology like 3D printers, robotics, virtual reality, green screens, and movie making.
• Manage iPads using Apple Configurator 2 and Jamf MDM.
• Manage Active Directory, File and Print servers running Windows Server 2012/2016/2019.

• Their own vehicle and a valid drivers license.
• Exceptional communication and interpersonal skills.
• The ability to work in a school environment. You will need to complete a Working With Children Check prior to starting work.
• Some experience in an IT helpdesk or support role (bonus but not required).
• A strong desire to assist others.
• The ability to work individually and in group setting.
• A methodical and disciplined approach.
• Excellent problemsolving skills.
• Strong technical ability.
• A willingness to learn and improve.
• A strong work ethic.

As you will be required to work at a number of clients across the Greater Sydney area you will be required to have your own vehicle for this role.

• Day shift
• Monday to Friday

• English (required)

• Australian Drivers License (required)

• Australia (required)

• 25% (required)