IT Systems Analyst - Brisbane, Australia - National Pump & Energy

National Pump & Energy

Verified Company

Brisbane, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

We are looking for an IT Guru to provide software support to our fun, friendly team

About National Pump & Energy:

We provide the benefits you expect from a leading national company, but what makes us different?

Rewarding Work - Being leaders in our industry, we offer a diverse fast-paced work environment

Our Culture - We offer the career opportunities of a large company with the tight knit family feel of a smaller team

Loyalty - We want to see you reach your potential and we would like to help you get there

About Us:

National Pump & Energy (NPE) are proud to be leaders in the provision of pump, power and water treatment solutions.

As an industry leader our reputation has been built on products and services delivered by people who are passionate about quality, reliability, and attentiveness.

Position Description:

Key Accountabilities:

About the Role:

New Year, New Role Exciting opportunity to join our team as an IT Systems Analyst.

In this role you will provide education, database management, report development, analysis and support for NPE's business system - Insphire.

These activities will be extended to other business systems and networks.

Key Responsibilities:

Provide second line support for information technology issues and problems, in particular our Hire Management System (Insphire)
Develop an educational program for new users or refreshers of the Insphire system
Facilitate Insphire training for all relevant NPE users
Lead and complete the development of reports, stationery and other outputs of the Hire Management System and Power BI / Zoho Dashboards / Crystal Reports, including adhoc requests
Track and liaise with external stakeholders on outstanding or escalated Hire Management System matters
Lead, develop and support projects which seek to integrate with the Hire Management System
Provide general IT support, when required, across NPE platforms and systems, including the deployment, configuration and security of desktop and mobile computing devices and peripheral devices, troubleshoot desktop and notebook/tablet hardware, peripherals and equipment as necessary and software matters
Assist in the documentation of ICT policies and procedures
Assist with compilation and management of ICT asset registers
Work collaboratively with the IT team and perform other duties as required

Skills/ Selection Criteria (qualifications & experience):

Essential:

Tertiary qualifications in Information Technology or significant technical knowledge of Information Technology
Welldeveloped skills in Microsoft SQL Server & Microsoft products including Office 36
Previous experience using Insphire Hire Management System or other ERP Systems (JD Edwards / Microsoft Dynamics / Baseplan etc)
Experience with Power BI / Zoho Dashboards or other Reporting / Dashboard Systems
Experience in writing / editing Crystal Reports

Desirable:

Ability to support server related hardware including servers, SANs, firewalls, switches and other routing equipment.
User / Computer and Group Policy Management in MS Active-Directory
Experience with Linux Systems (Ubuntu / Red Hat etc.)
Experience with Python Scripting
Experience with Mircosoft Azure

Further information:

Benefits:

We believe in providing a great employee experience. Therefore, we invest in perks, benefits, and experiences to make the employee journey the best it can be.

You will be offered the following benefits and more:

Training & Development Opportunities
Competitive Remuneration
Opportunity to grow within the business and own what you do
Complimentary Employee Assistance Program for staff and their family
Great savings on Private Health Insurance + Gym Membership
Generous discounts available on our online employee portal (Save $ at popular retailers including JB Hifi, Event Cinemas and many more)

Still curious about what makes NPE a great place to work? Get the inside scoop about
#LifeatNPE from our team by checking out employee ratings on SEEK.