Application Support Engineer with Gallagher - Perth, Australia - XPT Software Australia Pty Ltd

XPT Software Australia Pty Ltd Perth, Australia

6 days ago

Description

XPT Software Australia Pty Ltd | Contract

XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
We have 120+technocrats in Australia working at our clientlocations.
XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
We have served100+ clients globally, fulfilling their onsite-offshoreneeds.

Job Description

Roles and Responsibilities

· 5-7 yrs. experience in applicationsupport (L2/L3 level) and working in Application Support services like handlingincidents, changes, problems, service requests adhering to SLAs,

· knowledge in CMDB Configurations inServiceNow ticketing tool.

· Candidate should mandatorily have2-3 years' of experience in supporting and implementing Gallagher andKeywatcher TrueTouch applications

· Experience in User Profilemanagement, troubleshooting issues & Managing Vendor/User requirements,Service Monitoring, etc.,

· Having experience in Splunk (forMonitoring), Ansible (for Automation tasks) is added advantage.

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