Clinical Specialist, National Self Insurance - Perth, Australia - EML

EML

Verified Company

Perth, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Clinical Specialist, National Self Insurance:

WA - Perth Workers Compensation Full Time

EML is a leading
Workers Compensation and
Personal Injury Claims Management business. Our goal is to help people get their lives back through
ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over
4,000 dedicated employees.

We foster a learning culture that allows for us to continually invest in our employees ensuring a
long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in
Perth, you will help make a positive impact on someone's life every day.

You will feel great satisfaction knowing your talent and hard work has a purpose.

The Clinical Specialist role underpins the sustainability and growth of EML through the Personal Injury Team at EML Solutions.

The role leads a high performing and customer-responsive team that works strategically under a Psychological Claims Management Framework with both the employer and employee to reduce both the impact of a psychological injury and the cost of the claim.

This will be a
12 month,
Maximum term contract position based in the
Perth office, with flexibility to work from home once fully trained.

YOUR RESPONSIBILITIES

Develop, implement and assist in driving the strategic direction, performance and sustainability of the clinical function operating within the Psychological claims management framework.
Oversee and deliver a scalable, efficient, collaborative and effective customercentric operating model under a psychological claims management framework
Work collaboratively with all stakeholders to develop individualised strategy based on best practice to expedite recovery and return to work.
Support the Claims Operations Team in efficient and effective gathering of information to accept reasonable and necessary treatment in line with clinical framework and address barriers to enable early return to work outcomes
Drive continuous improvement and innovation. Maintain awareness of industry developments and trends and respond effectively to changes
Provide oversight of mental injury recovery and RTW outcome trends to inform the development of reporting and analytics that drives performance improvement

ABOUT YOU

Demonstrated experience in a similar role or clinical role, working within in in a fastpaced business environment
Tertiary studies in Allied Health (Psychology, Rehabilitation Counselling, Social Work, Occupational Therapist with Mental Health background)
Intermediate proficiency in Microsoft Office Suite
Qualifications in Mediation AND/OR Mental Health First Aid is considered advantageous
Excellent understanding of psychological illnesses and injuries with experience working within a legislative framework
Strong complex case management capabilities with focus on return to work, mental health, medically complex cases

WHAT WE OFFER
We stand together as equals.

EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion.

We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

A vibrant, collaborative innovative team culture
Flexibility with opportunity to WFH when you are fully trained in your role.
A corporate wellbeing program with discounted health insurance and gym membership
Access to discounts at over 350 retailers through our Rewards Hub program
Entitlement to an annual tenure and performancebased recognition reward
Comprehensive learning and development support
Companywide events to celebrate success.
Quarterly Reward and Recognition Awards
Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.

If this position is of interest to you, please.