End User Support Specialist - Melbourne, Australia - 2XM Recruit
Description
End User Support Specialist:
Job details:
- Posted 19 June 202
- Salary $ $80000 per annum
- LocationMelbourne
- Job type Permanent
- Discipline Rail
- ReferenceBH28180
- Contact NameSimon French
Job description:
2XM Recruit is currently seeking an
End User Support Specialist for a position in _Central Melbourne_. As a Support Specialist, you'll handle daily technical support activities on end user devices, as well as data network and servers where required.
This is a great opportunity for someone working towards or just completed an IT qualification/certifications.
Requirements & Skills:
- Minimum of 23 years' experience in a Support/Service Desk role.
- Install, diagnose, repair, maintain and upgrade all end user hardware and equipment (including, but not limited, to PC's, mobile devices and printers) to ensure optimal performance.
- To provide an outstanding level of customer service in a timely and accurate approach.
- Exposure of ITIL fundamentals and experience supporting an ERP system.
- Significant experience supporting and using Windows 10 and Office 201
- Excellent written and verbal communication skills.
Technical:
- Perform daily server checks as per current requirements.
- Setup new computers and peripherals and test network connections.
- Install additional software as required and as per process.
- Train end users on usage of computer hardware and software.
Required licenses
- Valid driver's license.
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