Practice Manager - Worongary, Australia - VetPartners

VetPartners

Verified Company

Worongary, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

VETERINARY PRACTICE MANAGER

Worongary Vets has an exceptional opportunity for an experienced
Practice Manager
.

Attractive salary, work/life balance and employee benefits
Join our community of practice managers, veterinarians and nurses
Enjoy our network of people who thrive on development, wellbeing, growth and opportunity
Become a dynamic leader of customer experience and gold standard care

Worongary Vets **is situated on the beautiful hinterland side of the Gold Coast, serving both country and suburban clients with all their pet needs. We are a popular clinic due to our beautiful facilities, friendly nurses and experienced veterinarian team.

Are you considering a fresh start in your career for 2024, then this position will provide you all the encouragement and development to become the best leader for our team and client community.

Our sister clinics close-by are always available to lend a hand.

About The Role

Overseeing all operational and people matters within the clinic and is responsible for communications, procedures and business services.
Leading on all employee matters including recruitment, workforce planning, rosters, health and wellbeing, recognition awards, people performance, training and development.
Being highly engaged in customer experience and client loyalty activities, clinic service streams, marketing, digital services, social media, complaint resolution and compliments.
Managing the financial performance of the clinic, stock control, procurement, accounts, budgets, and profit and loss.
Leading on work health and safety compliance, facilities and maintenance, assets and equipment as well as cleaning and presentation standards.
Working closely with the Clinical Leaders to uphold industry standards and innovation, clinical governance and strategic direction and decisions of the clinic.
Working closely with the Regional Manager to champion change, improve clinic performance, drive client engagement and create high performing service environments.
Leading on company initiatives, projects and technology.
Bringing a transparent leadership style focused on collaboration and engagement.

About You
Cert IV Qualified Veterinary Nurse with at least one year experience in a leadership role within a veterinary or animal related field

Be committed to high standards of service excellence and clinical care

Experience with practice management systems (ideally RxWorks), appointment book scheduling and are computer confident

Have strong problem solving, decision making and organisational skills

Good understanding of people and employment obligations

Good knowledge of workplace health and safety regulations

Experience or interest in change champion and project management

A genuine, warm and supportive style that enjoys caring for people who care for animals.