Guest Services Manager - Penrith, Australia - Hotel and WSCC

Hotel and WSCC

Verified Company

Penrith, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Panthers Group and Pullman Sydney Penrith have an exciting opportunity for an experienced Guest Services Manager to join the brand new Western Sydney Conference Centre and Hotel

Introducing Pullman Sydney Penrith

Recently opened in August 202
Penrith's First Fivestar International Hotel with 153 Guest Suites, Elite Fitness Centre, Sauna, Restaurant, Bar and Café. Secure Underground Parking
1,250sqm Conference and Convention Centre with Dedicated Bar, Reception and Green Room and BestinClass Audio Visual.
Market Leading Sustainability Initiatives
Concierge and Valet Parking

The Benefits of the Role

Competitive Remuneration Package. $76,757 + Superannuation
Inclusive, Flexible and Engaging Working Environment built on Strong Values and Authenticity.
Training and Development with Global Career Opportunities and access to Accor's Registered Training Organisation.
Team Discounts across Accor's 5,000+ hotels and partnering businesses. Food & Beverage discounts at Panthers Group Venues.
Onsite Complimentary Car Parking

The Role of Guest Services Manager

Reporting to the Front Office Manager, you will be responsible for overseeing the hotel operations on a shift basis, with a particular focus on leading the Front Office and Concierge/Valet teams.
You will lead and inspire an authentically guestcentric, professional, innovative and flexible team where service is a passion rather than a job.
The activation and recognition of loyalty will be taken to a new level at this property and driven through a wholehotel approach.
Assist in conducting training for all Front Office employees.

Setting you up for Success