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    Mobile Case Manager - Sydney, Australia - EML (Employers Mutual Limited)

    EML (Employers Mutual Limited)
    EML (Employers Mutual Limited) Sydney, Australia

    4 days ago

    Default job background
    Full time
    Description

    WHY EML?

    At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams.

    We truly support each other and offer competitive benefits, flexible hours and work from home arrangements. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

    Here are just some of the employee benefits we offer at EML:

  • A diverse and collaborative team culture like no other
  • Flexibility to work from home to support work/life balance
  • A corporate wellbeing program with discounted health insurance and gym membership
  • Generous discounts from over 350 retailers through our RewardsHub program
  • Comprehensive learning and development opportunities to help you reach your full potential
  • Access to support and counselling services with work or personal matters, through our Employee Assistance Program
  • Companywide events to stay connected and celebrate success
  • Annual tenure and performance-based recognition rewards + regular salary reviews
  • Up to 16 weeks paid parental leave, plus Super

    • We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you'll be part of a culture that celebrates diversity and inclusion. We're committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

    THE ROLE

    As part of our diverse team based in Western Sydney , you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

    Focus on early, timely and personal face to face claims management, helping injured workers return to work and supporting their employers.

    You will undertake approximately 8 visits per week to best support our customers.

    This position is Maximum Term Contract Until May 2024 and will include a car allowance, laptop, and mobile phone.

    YOUR RESPONSIBILITIES

  • Deliver personalised face-to-face assistance to workers and employers
  • Provide workers' compensation advice to stakeholders such as workers employers and providers
  • Conduct community visits inclusive of but not limited to work sites or medical clinics
  • Pro-actively achieve the optimum outcome of recovery and early sustainable return to work for workers
  • Consult with Providers, Employers and Return to Work Specialists where required

    • ABOUT YOU

  • Strong Rehabilitation / Return to Work knowledge and experience is ideal
  • Tertiary studies in Allied Health (Occupational Therapy, Physiotherapy, Rehabilitation, Exercise Science) is desirable
  • Allied Health background is desirable - understanding of medical terminology and injury recovery timeframes
  • Knowledge of the NSW workers' compensation legislation and regulations
  • Effective listener and conflict resolution skills. Ability to understand the needs of people recovering from a physical or psychological injury and knowledge of what is important to maximise recovery and return to work
  • Excellent attention to detail, organisational skills, written and verbal proficiency
  • Own vehicle with a 5 star ANCAP rating, insurance & current unrestricted NSW Drivers License

    • ABOUT EML

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

    We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.

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