Regional Claims Specialist - Charlestown, Australia - ALLIANZ AUSTRALIA SERVICES PTY LTD

Description

Regional Claims Specialist – Personal Injury | Mid North Coast

At Allianz, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we're ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let's care for tomorrow, so we can create a better future together, for everyone.

The role

The primary purpose of this role is to work with vulnerable workers and those with complex needs to provide a comprehensive return to health and work solution. By creating a regional presence, the successful candidate will facilitate access for workers to appropriate support networks as well as work with employers to achieve return to work and health outcomes, which will compliment claims process.

You'll be responsible for

• Establishing and demonstrating relationships with employer contacts
• Collaborating and working strategically with the claims teams
• Conducting community education with treatment providers and promoting Allianz programs through community engagement
• Demonstrating professionalism in all internal and external customer interactions
• Using a person centred approach to manage claims that understands the workers situation and their needs
  

About you

• Proven working experience in case management (3 years minimum)
• You have a degree in Allied Health.
• You have sensitivity and high level interpersonal and relationship building skills
• Effective communication skills, and excellent organisational and time management skills
• Proven understanding of how local current affairs and activities impact employers and their workforce
• Comfortable working independently to achieve goals and desired outcomes
• Driver's license is essential

What's on offer?

• Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes.
• A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
• An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
• Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
• Insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
• Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
• The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.

About Allianz

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation.

Join us. Let's care for tomorrow.

TBC