Procedures Analyst - Sydney, Australia - Tagarela Migration Pty Ltd

Description

Tagarela Migration is Hiring:
Procedures Analyst
Are you passionate about improving migration services and looking for a rewarding career? Join the Tagarela Migration team as a Procedures Analyst and help us revolutionise our services


Your Role:

As a Procedures Analyst, you will play a vital role in enhancing our migration services and procedures, optimising resource allocation, and ensuring consistent, high-quality service delivery.

You will analyse current systems, implement best practices, and collaborate with the team to identify and develop solutions for improvement.

Key Responsibilities:

• Improve migration services and procedures
• Analyse and optimise business processes, including client relationship management systems and documentation
• Increase team output and client satisfaction
• Develop and implement staff support and communication structures
• Drive business process improvements and innovation
• Manage workflow resource allocations and performance standards
• Ensure adherence of internal organisational processes to legislation, policy, and OMARA Code of Conduct, under the supervision of the Registered Migration Agents
• Collaborate with the Director, Registered Migration Agents, and other team members to devise and implement effective solutions
• Mitigate risk of staff deviating from procedures
• Monitor and evaluate key performance indicators (KPIs) to identify areas for improvement
• Collaborate with crossfunctional teams to align process improvements with organisational goals
• Conduct research on industry trends and best practices to inform process improvement initiatives
• Facilitate workshops and training sessions to promote a culture of continuous improvement

Pre-requisites:

• Bachelor degree or higher
• Superior English and Portuguese language skills
• Spanish language skills desirable
• At least two years of experience improving organisational methods and procedures
• Knowledge of Australian migration legislation
• Strong analytical and problemsolving skills
• Strong organisational skills and attention to detail

Salary Information:

The salary for this position ranges from AUD 65,000 to 75,000 per annum plus superannuation.


Job Types:
Full-time, Permanent


Salary:
$65, $75,000.00 per year


Schedule:

• Afternoon shift
• Monday to Friday
• Morning shift
• No weekends

Work Location:
In person

Application Deadline: 18/06/2023