Administration Assistant - Canberra, Australia - Global 360

Global 360

Verified Company

Canberra, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Restorx ACT

Full-Time Employment
Career Growth Opportunities

Due to continued growth, we are currently seeking a motivated individual to join our Brisbane team in the position of Administrator / File Manager.

Mitchell St Office Location

The Company:

Positioned as one of Australia's leading restoration companies, Restorx provides both insurance and non-insurance related services and is uniquely qualified for addressing all aspects of contents and building restoration.

With an integrated approach to our people, processes, and technology, we take pride in achieving fast and successful outcomes, especially in emergency situations.

The Role:

This diverse role will involve running and completing jobs from our insurance clients and assisting the Project Management team to successfully deliver business-oriented outcomes.

You will be responsible for meeting client and customer needs, milestones, budget expectations and quality specifications, while undertaking a self-managed project portfolio.

This is a fantastic chance to join a stable and secure company that values its people above all else Career growth opportunities will also be available.

Key Duties & Responsibilities:

Accurately report & record job details throughout repair life of works
Deliver projects to strict SLA time frames, as set out by our clients
Build & maintain strong relationships with clients & continuously look for improvement opportunities to service their needs
Coordinate, influence & negotiate with internal & external stakeholders
Work closely with team & managers to deliver outcomes
Schedule project managers, supervisors, technicians & subcontractor trades
Prepare detailed scope documents, instructions & work orders
Complaint handling, where appropriate
Accurate & timely invoicing
Ensure all KPI's, budgets & time frames are achieved

Key Selection Criteria:

Do you have proven examples of demonstrating drive and energy? Are you extremely motivated and can think outside the box? Do you want the opportunity to potentially work your way into a partnership? Being able to demonstrate and highlight examples of these are the key criteria for you to be successful in joining our existing talented and passionate team.

The following selection criteria is also important, but we are happy to teach and mentor you along the way.

Strong Administration & Customer Service background
Business Administration Qualification ideal, however not essential
Experience in the Restoration, Construction or Insurance industry, highly regarded
Excellent written & verbal communication skills
Strong organisational skills & attention to detail
Enthusiastic & proactive attitude
Ability to work autonomously, selfdelegate & use initiative
Outgoing & positive personality
Ability to work in a fast paced & highpressure environment
Intermediate Microsoft Office skills
Cando attitude & good work ethic

We Offer:

An immediate start
A respected organisation with stability and security
Support and guidance from experienced managers
A positive and rewarding team culture
Future career progression where great work is recognised and rewarded
Up to date technology and a modern office environment
Please note: A criminal background check will make up part of the recruitment process._