Internal Sales Specialist/customer Service - St Marys, Australia - PERIMETER SOLUTIONS, LP

Description

COMPANY OVERVIEW
Perimeter Solutions is a premier global solutions provider, producing high-quality lubricant additives and firefighting chemicals.

We develop products that impact critically important issues of life - issues where there often is no room for error and the job doesn't offer second chances.

At Perimeter, we characterize the solutions we develop as 'Solutions that Save' - because it helps underscore what we are trying to accomplish for our customers, and the world at large, across all our business segments.

Location:
Home or Office-Based role (or Hybrid)

• Office locations at St Marys NSW or Lavington NSW
• Flexible location (Australia) option for work from a home office
• Supporting sales for Asia market (communicating with customers, gaining relevant collection/shipping paperwork)
• Support Sales initiatives as directed by Sales Director
• Assist with Retardant sales/quotes for AU/NZ
• Additional sales support to AUS sales team (potentially existing contracts focused)

Description:
Customer Service / Sales Support

• Supporting sales for Asia market (communicating with customers, gaining relevant collection/shipping paperwork)
• Support Sales initiatives as directed by Sales Director
• Assist with Retardant sales/quotes for AU/NZ
• Additional sales support to AUS sales team (potentially existing contracts focused)
• Import/Export controller for Stock needs from USA/Asia
• Administrative back up/cover

Additional Description includes:

• Import/Export controller for Stock needs from USA/Asia
• Administrative back up/cover

Responsibilities:


Asia Support

• Acknowledge Customer orders, issue OA/Proforma Invoice, coordinate Payment status
• Liaison between Client and Spain/USA Customer Service for Freight/Shipping arrangements
• Coordinate issuing of Documents for Customer orders
• Issue low level Quotes to Customers and Quote follow up as directed by Sales Director
• Check pricing with Spain/USA for Quotes/Projects
• Collate and manage Customer Database / Contact list
• Handle general enquiries whilst Sales Director is travelling or on leave
• Assist with Market Research as directed by Sales Director

AU support

• Issue Quotes on behalf of Sales Team as direct by Sales Managers/Director
• Assist with Freight quotes for Sales Team
• Convert Quotes to Sales Order (to assist Admin if required)
• Process Lavington Orders (to assist Admin if required)
• Handle general enquiries/direct to relevant team member whilst Sales Manager on leave

Retardant Support

• Assist with quoting of Retardant / Flash 21 to End Users
• Assist Sales Director with development of Ground Applied Retardant market

Ad hoc

• Assist with Tender preparation
• Assist with Contract pricing reviews
• Data management / Document control on SharePoint
• Assist with Price List preparation

Essential experience:

• Internal Sales / Customer Service experience
• Work well within Team
• Good communication skills
• Attention to detail
• Microsoft suite skills, CRM / NetSuite experience preferred

Desirable experience:

• Experience in Fire Safety or Firefighting markets / industries
• Experience with international Sales / Customer service
• Desire to progress to External Sales role
• Asian language understanding