Patient Services Officer - Brisbane, Australia - Starling Services

Starling Services
Starling Services
Verified Company
Brisbane, Australia

2 weeks ago

Olivia Brown

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Olivia Brown

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Description

_Patient Services Officer __- Queensland_**
_ Job Type - Casual __Ongoing Employment_**
_ Regional, Rural and Remote Deployments_
The footprints of Starling Services are spread among all segments of the industries

  • Logistics, Facility Management, Education, Information Technologies, Telecom, FMCG, etc. It is guided, advised and supported by a team of eminent achievers having esteemed backgrounds from multiple industries.

_ What You'll Do_

  • Acting as the first point of contact and greeting patients on arrival
  • Making and managing patient appointments for numerous Specialists across multiple sites Collecting patient information, maintaining patient privacy and accurate data entry
  • Completing cardiology related administration including document scanning
  • Managing a large volume of patient telephone enquiries
  • Billing and receipting of accounts to patients, Medicare and DVA
  • Liaising with Specialists, Nurses, Cardiac Physiologists and peers
  • Completing tasks as allocated by Practice Manager and or Site Leader

_ Who You Are_

  • Minimum of one to two years' experience in healthcare
  • Exceptional phone manner, excellent time management skills and the ability to multi task
  • Ability to work autonomously and complete work within tight time frames
  • Superior customer service and exceptional communication skills with the ability to work as an effective team member with flexibility to respond to fluctuating work flows
  • Positive, enthusiastic and a genuine love of working in a fast paced environment whilst maintaining a high level of quality and professionalism
  • Proficient computer skills
  • Fulltime availability however if it's only parttime hours you're looking for, please do reach out

_ We Offer_

  • The opportunity to work for a major industry supplier with an appetite for growth
  • A positive workplace with an ongoing commitment to continuous improvement and your development
  • Competitive Salary

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