Contact Centre Officer - Silverwater, Australia - Talent International

Olivia Brown

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Olivia Brown

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Description

Job Details:


Location
Silverwater


Salary
AU$ AU$44.58 per hour + super


Job Type
Full Time


Ref
BBBH102594_


Contact
Tara Ritchie


Posted
5 minutes ago

  • Beautiful office space in Silverwater with secure onsite parking 56 days per week in the office
  • Rates: $29.72 Mon-Fri & $44.58 Saturday

About the Company
Our client is a reputable ASX listed Building Materials & Industrial Manufacturing company. They are a highly respected industry leader with an excellent employer brand.


They boast a long list of employee benefits across key areas such as career development, health & wellness, financial wellbeing, career & recognition, and volunteering.


About the Role

Our client is seeking three Contact Centre Officers to join their team assisting in customer queries that come through and be the front-facing advocates for the organisation.

You will be required to use SAP and outlook, with thorough training around these systems provided on commencement.

Fulltime role:
Monday - Saturday rotating roster. Rotating starts with 5:30-2pm and 7-5pm which rotates and Saturdays 5:30-1pm. Three Saturday per month

Part time role:
Two roles. Monday-Friday. Rotating shifts of 6:30-11am or 12:30-4pm.


The role entails:


  • Answering customer calls professionally and efficiently
  • Maintaining consistent communication with different areas of the business
  • Ensuring safety, health and environment standards are maintained

Requirements:


  • Great communication and interpersonal skills with the ability to chat to lots of different partners and clients
  • Great attention to detail and a strong work ethic
  • Ability to work in a fastpaced environment
  • Must be comfortable with coming into the new offices in Silverwater 56 days a week
  • Previous construction or building materials experience highly desirable

Benefits

  • Free secure parking onsite
  • Beautiful office space with a commercial kitchen
  • Regular company lunches
  • Lots of training and learning & development opportunities
  • Access to Employee Assistance Program
  • Volunteering leave
  • Access to novated leasing and employee share plan
  • Lovely, collaborative and inclusive team

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