Territory Manager Nsw - Sydney, Australia - Retail Food Group

Retail Food Group

Verified Company

Sydney, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Retail Food Group are currently seeking a passionate and energetic individual with food retailing experience, for this role based in Sydney, NSW.

This ia a role spent on the road, visiting all of our valued franchise partners.

About Us
Retail Food Group (RFG) is a global food and beverage company headquartered in Queensland.

As Australia's largest multi-brand retail food and beverage franchise owner our core focus lies with supporting our franchise partners to be more successful while working to ensure our customers enjoy the best products and services we have to offer.

The Opportunity
We are seeking an energetic, motivated and business minded individual to join our Operations Team as a Territory Manager. Reporting to the Operations Manager, you will be accountable for the support and growth of our branded network. In this role you will provide coaching and support to our Franchise Partners (FPs) across our Donut King portfolio.

The ability to develop strong business relationships with our branded community is key to success in this role as is the ability to drive growth through measurable outcomes with a specific focus on systems and processes.

We believe that to be successful in this role it is important that you must demonstrate our guiding principles of;

Franchise First
Customer Obsessed
People Matter

Key Responsibilities

Brand execution
Support FPs in the development and execution of their business and operational plans as well as identifying potential growth opportunities in the FP business
Consistent and regular visitation to the network in line with call cycle expectations
Work with the network partners within your Territory to develop action plans that will target the instore operations/system opportunities and assist with implementation at the store level to drive sales and customer counts by delivering a Brand standard customer experience
Work directly with the Operations Manager to identify and share best practice across the Brand, Territory and Support office team
Liaise with other Support Office departments and project teams as necessary

Experience & Competencies

Demonstrated experience in Operations, ideally in a food retail environment
Strong understanding of and experience with small business owners / franchisees
Experience at working collaboratively with FPs to achieve both store sales growth and brand standard improvement.
Highly motivated with ability to problem solve and work autonomously
Demonstrated commercial business acumen
Demonstrated ability to handle multiple tasks simultaneously, with a sense of urgency
Experience with Microsoft office suite including Teams platform
Current valid driver's licence, reliable vehicle, mobile phone and ability to travel (interstate or locally) as required