Student Services Officer - Brisbane, Australia - SPC Brisbane

Description

SPC is seeking to appoint a student service officer to work in Brisbane campus.

SPC is a leading English language program provider in Australia, Queensland. We have established our Cairns campus since 2000 and has started a Brisbane campus from 2016.

Our main service is to provide English language programs and ideal learning environment to a group and an individual from varies age group, study duration and nationalities.

We are currently looking for a team member who has a passion for international student care. The department's main responsibilities include accommodation arrangements, tour bookings, customer service, and administrative tasks.

You will be required to provide a timely and efficient work manner to coordinate this high volume and detailed role.

The key responsibilities are:

• Provide information about living in Australia and assist international students(e.g. opening bank accounts, transport information)
• Dealing with routine student enquiries and handover to relevant staff as necessary.
• Group operation and preparation
• Handling all bookings, includes transportation, meals, English lessons and activities.
• Accommodation placement and student counselling
• Work with sales department closely and support
• Design and organize activities for international students
• 24 hours emergency contact person
• Database management

Experience, Skills:

• Experience in an office environment
• PC knowledge and experience (Microsoft products: Outlook, Excel, Word, Power point)
• Telephone correspondence
• Ability to multitask, learn quickly and work independently
• Good communication and customer service skills
• Working experience in the CRICOS ELICOS sector would be an advantage

Conditions:

• Full

- time, 3 months contract with possibility to extend or move permanent position

• Have a VISA that allows you to work full time
• Must have at least 6 months of the VISA remaining
• English level to be Upper intermediate to native
• Must not be able to work more than one job at a time
• A driving licence and Blue Card registration would be advantageous

Job Type:
Contract

Contract length: 3 months


Pay:
From $23.97 per hour

Expected hours: 38 per week


Work Location:
In person

Application Deadline: 01/06/2024