Guest Services Attendant - Sydney, Australia - The Star Entertainment Group

The Star Entertainment Group

Verified Company

Sydney, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

About Us
The Star Entertainment Group's vision is to be Australia's leading integrated resort company.

Attracting 18 million guests each year, The Star Entertainment Group's properties across Sydney, Brisbane and the Gold Coast are world-class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation, and entertainment options.

About the role

Completing car park validation transactions, validating access cards etc.
Handling customer queries & maintaining a high level of product knowledge.
Maintain a customer focus in all services, ensuring customer service delivery is top priority.

About You

Positive attitude and willingness to learn
Passion and enthusiasm for providing 5star customer service
Previous experiences with Opera is advantageous
Bilingual/Multilingual is advantageous

Our Benefits

FREE buffet meal at our back of house staff dining room
30% Discounts across awardwinning restaurants
Discounts on accommodation in our luxury hotels
Mental Health and Wellbeing services
Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
Lifestyle discounts including gym memberships and laundry services
Discounted staff parking every day including weekends and late nights
Paid training, ongoing career development opportunities

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

The Star is recognised as an Employee of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) and has been awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.