Aps 5 Delegate - Sydney, Australia - Department of Veterans' Affairs
Description
Salary Range:
$85,503 - $89,106 + Attractive Superannuation
- Contact Officer: Hudson
Duties
In accordance with the principles of workplace diversity, Work Health and Safety, participative work practices, APS values and APS Employment Principles, the duties may include but are not limited to:
- The management of a caseload of claims under the Military Rehabilitation and Compensation Act 2004 (MRCA), the Veterans' Entitlements Act 1986 (VEA), and the Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988 (DRCA), including:
- Commencement of claims in accordance with established policies and procedures.
- Requesting information necessary to finalise each claim.
- Maintenance of claim records in DVA computer systems.
- Followup and consideration of information.
- Seeking input from Senior Delegates, Medical Advisers and Triage and Connect staff, as required.
- Discussion of adverse findings with clients and advocates.
- Finalisation of claims.
- Completion of Needs Assessments and Treatment Path Determinations.
- Provide operational support and advice to Team Leaders.
- Contribute to business planning, evaluation, and reporting on organisational goals and objectives.
Eligibility
Notes
This recruitment process is being used to fill an ongoing (and/or Non-ongoing) position(s).
A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.
Where a non-ongoing position is offered, the role will be filled for a specified term of up to 18 months.
DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.
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