Jobs

    Care Coordinator/Scheduler - Ryde, Australia - Right at Home Sydney Ryde

    Right at Home Sydney Ryde
    Right at Home Sydney Ryde Ryde, Australia

    1 week ago

    Default job background
    Full time
    Description

    Description

    Company Background: Right at Home is an international leader in the home care industry. We provide care for seniors and adults with disabilities who need assistance to maintain their independence. Our mission is to improve the quality of life for those we serve by providing the Right Care every time.

    Right at Home, Sydney Ryde Region are seeking qualified, reliable and passionate Care Coordinator. You will need to be friendly, positive, and determined to make a difference. You can demonstrate client-focused behaviour, showing empathy, and treating others with dignity and respect. You'll be a natural relationship builder, honest, helpful, and dependable, making you a great asset to our team.

    The Ideal Candidate: The ideal candidate for our team will have at least 1 year experience with managing client enquiries, client consultations, client onboarding, and a client case load for Home Care Package, NDIS, and private pay clients. The care coordinator will have experience managing the complex scheduling requirements for community care workers.

    Purpose of Position: This role is customer focused and involves consulting with families, preparing in home care assessments, and drafting care plans to best meet client requirements. This position is responsible for recruiting, training, and managing the performance of our carers and nurses.

    Duties include:

    • Assisting with handling high volume of incoming telephone and internet enquiries.
    • Scheduling services for our clients by rostering Care workers dependent on their qualifications and availability. Creating master rosters as well as managing daily changes to existing rosters.
    • Meeting with clients and assessing their needs. This role will handle anything from information requests, feedback, general enquiries to complaints.
    • Preparing in-home care assessments and drafting care plans to best meet client requirements.
    • Recruiting, training, and managing the performance of the care team.
    • Maintaining client and care worker compliance and documentation according to government standards.
    • Ensure all documentation is accurately and comprehensively completed in Right at Home databases and software programs in accordance with organisation policies and procedures and legislative frameworks.
    • Providing "on-call" services on rotation after hours, on the weekends, and on public holidays.

    Qualifications

    Essential Criteria:

    • Certificate III in Individual Support (Ageing, Disability) or equivalent
    • Current Australian National Police check, Working with Children Check, and Current First Aid & CPR certificate
    • Driver's license and your own reliable registered vehicle
    • Full Comprehensive Vehicle Insurance
    • Excellent verbal and written communication skills

    Preferred Skills

    • At least 1 year experience as a scheduler, case manager, care coordinator, hospital discharge planner, or NDIS support coordinator
    • Solid knowledge in the Disability and/or Aged Care sector(s)
    • Enrolled Nurse or Registered Nurse will be an advantage
    • The ability to operate efficiently and deliver excellent service when under pressure
    • Time management, organisational skills & ability to manage competing priorities
    • Relationship development skills to support diverse clients to achieve their goals and objectives
    • Intermediate to Advanced Microsoft Office experience (Excel, Word, Outlook, and CMS)

    Job Type: Full-time

    Salary: $60,000 - $74,999 per year

    Only shortlisted applicants will be contacted for interviews within 14 days of applying.

  • Right at Home

    Care Coordinator/scheduler

    1 week ago

    Right at Home Ryde, Australia Full time

    **Description**: · **Company Background**:Right at Home is an international leader in the home care industry. We provide care for seniors and adults with disabilities who need assistance to maintain their independence. Our mission is to improve the quality of life for those we se ...

  • Right at Home

    Scheduler - North Ryde (Full Time)

    1 week ago

    Right at Home Ryde, Australia Full time

    **Description**: · **Company Background**:Right at Home is an international leader in the home care industry. We provide care for seniors and adults with disabilities who need assistance to maintain their independence. Our mission is to improve the quality of life for those we se ...

  • Silver Search

    Personal Assistant to Surgeon

    2 days ago

    Silver Search Ryde, Australia

    **PA support to Surgeon**: · - **Full time, 1 day/week from home (optional)**: · - **Ryde Location** · A unique opportunity for an experienced Personal Assistant to provide exceptional administrative support to a busy surgeon. · **Your key responsibilities include**: · A varied r ...

  • Catholic Healthcare

    Care Advisor

    11 hours ago

    Catholic Healthcare Ryde, Australia

    ** · Generous pay increase $43.36 per hour + km reimbursement + Super**: · - ** Key focus on working with Vulnerable People**: · - **Drive and take ownership of your caseload**: · - ** Based in Waterloo**: · - ** Permanent Full-time opportunity**: · - ** Supportive, welcoming, an ...

  • Recruit and Consult

    Sales Personal Assistant

    1 week ago

    Recruit and Consult Ryde, Australia

    $70,000 - $100,000 · - Monday to Friday with flexibility to work from home 1 day per week · - Easy access to parking, training and career growth opportunities · **A little bit about the company**: · Calling all savvy sales administrators and Personal Assistants If you thrive in a ...

  • Small Animal Specialist Hospital

    Safety & Facilities Manager

    1 day ago

    Small Animal Specialist Hospital Ryde, Australia

    Contribute to defining excellence in animal healthcare · - Be part of an organisation committed to its people and culture · - On-site parking available · **About SASH**: · At SASH, we believe the highest standards in veterinary care are achieved when clinical expertise is deliver ...

  • ECEC Talent

    Educators & Coordinators - Oshc - Ecec Talent

    1 week ago

    ECEC Talent Ryde, Australia

    Contribute towards the future of the Early Childhood sector · - Find your perfect OSHC role, open 6 days per week · - Full time or Part time positions across Ryde Area NSW · If you are looking for a new, rewarding and exciting position or interested in pursuing a career in Early ...

  • Calvary Community Care

    Home Support Officer

    1 week ago

    Calvary Community Care Ryde, Australia

    Ryde, NSW, Australia, 2112 · Permanent · **Closing on**: Jan 5 2023 · Favourite · Position Description · Calvary Ryde Retirement Community · Home Support Officer · Permanent Full Time Opportunity · Make a difference at one of Australia's leading health care providers · Generous s ...

  • Catholic Healthcare

    Care Advisor/case Manager

    11 hours ago

    Catholic Healthcare Ryde, Australia

    ** Generous pay increase $43.36 per hour + km reimbursement + Super**: · - ** Access Not for Profit Salary Packaging ( Pay less tax)**: · - ** Partner with our Home Care Package Clients and dynamic team** · **Various positions available working across our office in Waterloo, work ...

  • Recovery Plus Support

    Recovery Coach

    1 week ago

    Recovery Plus Support Ryde, Australia

    Recovery Plus Support, an innovative presence in the NDIS Recovery Coaching space · Step forward now and become a part of the driving force behind our mission to empower NDIS Participants through their individual recovery journey. This is done through our program that is designed ...

  • My Guardian

    Home Care Worker

    2 days ago

    My Guardian Ryde, Australia

    **About My Guardian** · My Guardian's mission is to provide only the best care to people of all ages and abilities. We're looking for compassionate, caring, respectful individuals to join our team. · We are looking for experienced and compassionate care workers to provide service ...

  • Hirey

    Support Worker

    1 week ago

    Hirey Ryde, Australia

    _**Urgently looking for Personal Care Attendants and Disability Support Workers in Ryde and surrounding areas.**_ · Hirey has partnered with a reputable organisation and is assisting in sourcing staff in Ryde and surrounding areas. · There are a range of support and services incl ...

  • YMCA NSW

    Customer Service Officer

    2 days ago

    YMCA NSW Ryde, Australia

    **Date**:6 Sep 2023 · **Location**: Ryde, AU · **Company**:YMCA NSW · - **Be a part of creating great experiences for members of our community**: · - **Provide first class service to all members and guests**: · - **You will be the first and last person our members see in our faci ...

  • YMCA NSW

    Customer Service Officer

    1 week ago

    YMCA NSW Ryde, Australia

    **Date**:20 Nov 2023 · **Location**: Ryde, AU · **Company**:YMCA NSW · - **Be a part of creating great experiences for members of our community**: · - **Provide first class service to all members and guests**: · - **You will be the first and last person our members see in our fac ...

  • YMCA NSW

    Customer Service Officer

    2 days ago

    YMCA NSW Ryde, Australia

    **Date**:19 Mar 2024 · **Location**: Ryde, AU · **Company**:YMCA NSW · - **Be a part of creating great experiences for members of our community**: · - **Provide first class service to all members and guests**: · - **You will be the first and last person our members see in our fac ...

  • Ezy care pty ltd

    Disability Support Worker

    4 days ago

    Ezy care pty ltd Ryde, Australia

    Your new company · At Ezy Care, we have been making a difference by supporting people with disability and/or mental health challenges to achieve their goals and to live an independent life. We provide quality, person-centred support and want you to join us and help our clients ge ...

  • Kidz on Porter Childcare

    Childcare Educator/additional Educator

    1 week ago

    Kidz on Porter Childcare Ryde, Australia

    Kidz on Porter is seeking qualified Early Childhood professionals to join our team as Additional Educator/s. · Positions are available for the 3-4 and 4-5 years care environment. · Shifts between Monday - Friday · 5-10 hours per day · Role: · - Provide support to the preschool ca ...

  • Junior Adventures Group

    Oshc Coordinator Ryde Primary Oshcare

    1 week ago

    Junior Adventures Group Ryde, Australia

    and Requirements · OSHC Coordinator - Ryde · Permanent part-time position - 36 hours per week · Competitive hourly rate depending on qualification & experience · Take advantage of our amazing benefits and career progression opportunities · The role in a nutshell · Take ownership ...

  • Ternary

    Aged Care Community Support Workers

    4 days ago

    Ternary Ryde, Australia

    **What is the perfect way to start your healthcare career? - This opportunity**: · - ** No experience is required**: · - ** Fantastic working conditions and entitlements**: · - ** Work with a fantastic team**: · - ** Full on-the-job training provided (as needed)**: · - ** Must ha ...

  • Ezy care pty ltd

    Disability Support Worker

    6 days ago

    Ezy care pty ltd Ryde, Australia

    Your new company · At Ezy Care, we have been making a difference by supporting people with disability and/or mental health challenges to achieve their goals and to live an independent life. We provide quality, person-centred support and want you to join us and help our clients ge ...