Technical Support Officer - Bankstown, Australia - Canterbury-Bankstown Council

Canterbury-Bankstown Council
Canterbury-Bankstown Council
Verified Company
Bankstown, Australia

4 weeks ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description
Permanent full time opportunity

  • Opportunity to extra leave (Accrued Time Off)
  • Based in Roselands

The Role


The Technical Support Officer will be an integral member of the Open Space and Building Maintenance Unit and will provide technical support to the Unit Manager, Business Support Officer, leaders and team members with operational business requirements and assist in process improvement initiatives with a customer focused approach.

This opportunity will be offered on a Permanent full time basis

  • The salary range for this opportunity commences at $74,237 per annum + 10.5% super

Your duties in this role will include:

  • Work with team members to assist in process improvement and implementation of technology
  • Complete technical duties and fulfil relevant processes relating to the needs of the business unit as directed.
  • Prepare correspondence and reports as required/directed.
  • Communicate effectively with internal/external stakeholders.
  • Share learnings, raise issues and concerns and actively contribute to identification, development and implementation of business and process improvement initiatives.
  • Assist in optimising available technology to improve service delivery.
  • Assist the Business Support Officer in the preparation of budgets, Business Plan, WHS Plan, briefings and presentations
  • Actively participate in regular team meetings with other team members and represent the Business Support Officer as required
  • Collaborate with other Technical Support Officers, Business Support Officers and the Executive Business Manager of the Department to achieve strategic goals.
  • Complete other relevant tasks as directed.
  • For a full list of duties, please refer to the position description.

You will have:


  • Relevant qualifications or demonstrated experience in engineering, construction, building, architecture, open space, horticulture, industrial relations, human resources, safety, finance or business
  • Class C Drivers License
  • Minimum of 5 years' experience in a technical support role
  • Demonstrated high level of customer service skills
  • Demonstrated good communication skills, both oral and written including reports
  • Demonstrated time management skills and ability to work with changing priorities
  • Ability to work as part of a team and autonomously
  • Demonstrated computer skills including sound knowledge Microsoft Office products

Why should you join our team?


This is an exciting opportunity to join the largest Council in NSW and work for an organisation that is an Employer of choice and innovates and collaborates.

Here at CBCity, we offer access to health and wellbeing programs, access to further training and development.


Our ambition is that our Community love their community and to achieve this it will mean that our people feel safe and heard and are proud to live in Canterbury Bankstown.

We'll achieve this by putting the people we serve at the heart of everything we do to deliver better, easier support services.


By joining our team, you will evolve within a dynamic and welcoming organisation that makes serving the community our primary mission.

Because diversity and inclusion are our strength, we encourage all members of the community to apply.


Some of our benefits include:

  • Hybrid WFH for upto 2 days a week.
  • 18 weeks paid parental leave.
  • Access to long service leave after 5 years.
  • 4 weeks annual leave per year
  • Accrued Time off
For more information, please contact Owen Parry (Manager Open Space and Buildings Maintenance) on


How to apply:

  • Resume; and
  • Cover Letter explaining your suitability for the role with demonstrated examples of proficiency claimed.

Applications close at 11:59pm on Thursday 29 June 2023.


Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children check in accordance with the position.

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