Banquet Manager - Canberra, Australia - Parliament of Australia

Description

The successful applicant will work closely with the Operations Manager in overseeing the banquets and relevant service sections. You will also have the skills and attributes needed to deliver high quality catering outcomes for DPS and potential services beyond Parliament House in the future.

The successful applicant is an industry leader with acute organisational and communication skills, including the experience and ability to service multi-faceted banquet operations. You should have proven experience in leading teams to meet a high level of performance across service quality and innovation, service standards, financial acumen in the back of house operation, and operational commitments.

The Banquet Manager will also have delegating duties and responsibilities to ensure that Workplace Health and Safety and food safety guidelines and requirements according to HACCP – Hazard Analysis and Critical Control Points are maintained within the operation.

Job Specific Requirements :

At DPS, we acknowledge the value diversity brings. We are committed to building a diverse and inclusive workplace that ensures all our people can contribute to our shared purpose. We welcome applications from Aboriginal and Torres Strait Islander people, mature age people, people from diverse backgrounds and people with disability.

Duty Statement

Classification: Parliamentary Service Level 4
Branch: Commercial Operations Branch
Section: APH Catering
Immediate supervisor: Saral Ghimire Assistant Director - Operations & Sales

Under limited/general direction undertake duties in accordance with the agreed standards for the Parliamentary Service Level 4 classification. The duties will include, but are not limited to, the following:

1. As a member of the Banquets &Events team, assist with the delivery of food, beverage and catering services at APH through an in-house service delivery model that provides a high standard of food and service across all outlets to a wide range of stakeholders including building occupants, other parliamentary departments, vendors, function organisers and the general public;

2. Deliver a front of house food and beverage service the following functions within Parliament House that fulfills client expectations and stakeholder requirements

3. Management of small operational equipment and front of house assets

4. Maintain high quality service standards and standard operating procedures in the Banquets team focused on service delivery, high customer satisfaction levels, and compliance with DPS policies and procedures.

5. Ensure that budgets, forecasts, schedules, reporting, resource requirements and stakeholder consultation are considered for effective management for the events function.

6 Maintain knowledge of food handling HACCP and WH&S practices and contemporary hospitality industry trends.

7. Other duties as required.

Employees of DPS are required to be able, and to be seen to be able, to provide professional advice and services to all Senators and Members without favour or prejudice.

How to apply

Please upload a pitch (500 words maximum) describing how your skills and experience would contribute to the role and work of the department.

Your pitch is an opportunity to tell us why you want to work at DPS, why you are interested in the role and what you can offer in the role. Frame your pitch around the role description and relevant . Make sure to use relevant examples and accomplishments that demonstrate your ability to perform the role.

Our purpose and values

We proudly provide innovative, unified, and client-focused services to the Australian Parliament and parliamentarians. We are a values driven department, placing our values at the heart of everything we do; from our service offerings and decision making to our interactions with stakeholders and each other.

Our people are employed in a broad and unique range of professional, customer service and trade-based roles, all joined by a shared purpose: to make an enduring contribution to Australia's parliamentary democracy. We have an inclusive workplace that reflects the diversity of the community we serve. While we come from all walks of life, we share a commitment to care for and protect our iconic workplace.

Every year, almost one million people visit Australian Parliament House to experience the parliamentary process, the building's architecture, nationally significant art collections, events, tours, and food and dining experiences – all made possible by our people, who are active participants in an environment where no two days are the same.

What we can offer

Join our community based on innovative, unified, and client-focused services, where your skills and development will be nurtured. You will also enjoy:

• access to flexible work arrangements

• ongoing opportunities to learn and develop new capabilities

• a competitive remuneration package

• free secure underground parking

• free gym membership and access to recreational facilities

• on-site childcare, banking services, post office, value-for-money dining options and more.

Salary

Currently, the salary range for this position is $77,719 - $84,450 per annum.