HR Operations Officer - Melbourne, Australia - Department of Transport

Department of Transport

Verified Company

Melbourne, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Location:
Melbourne | CBD

Job type:
Full time

Organisation:
Department of Transport

Salary:
$72,751 - $88,336

Occupation:
Human Resources

Reference:
VG/DOT/PBS/1698086

The Department of Transport & Planning brings together all transport modes to design, plan, build and operate Victoria's transport system.

Our job is to further integrate the transport network and improve the delivery of services to Victorians for simpler, quicker and safer journeys that connect people and places and support Victoria's prosperity and liveability.

We're focused on outcomes that deliver more choice, connections and confidence in our travel, ensuring the whole transport network works as one to deliver better services and outcomes.

HR Operations Officer

Annual Salary Range $72,751 $88,336 per annum plus superannuation
Tenure: Fixed term until 31/12/2024
Employment Type: Full Time
Usual Work Location:

Melbourne CBD (flexibility may be available)

About the Team
The People and Business Service Vision is to provide business enabling people and corporate services functions, to drive a high-performance culture and to support integrated operations

About the Opportunity
The HR Operations Officer provides system support and a customer centric experience for stakeholders. It also conducts processing activities to ensure data integrity within DTP's HCM platform.

Key Accountabilities

Stakeholder Satisfaction
The HR Operations Officer has responded to customer enquiries in a timely manner and to the satisfaction of users.
Administrative Support has exercised attention to detail in the delivery of data entry and maintenance activities into the HR systems.
Transactional Processing has significant knowledge of business processes, systems and tools used to action transactional business requests relating to people and position data.
HR Operations Knowledge business processes, systems and tools are used to action transactional business requests relating to people and position data.
Continuous Improvement has contributed to implementing new opportunities which improve services and resolve customer issues/concerns

More information on the PD attached.

What we're looking for

Interpersonal Skills
You see things from another's point of view & confirms understanding; Understand motivations, needs, and wants of stakeholders and their impact on service delivery; Tailor communications according to audience and/or audience preference.

Stakeholder Management

Ability to take steps to add value for the client or stakeholder; Links people with other areas as appropriate; Monitors client and stakeholder satisfaction; Constructively deals with stakeholder issues.

Communicate with Impact

Able to make a positive impression on others & comes across with credibility; Communicates orally in a manner that is clear fluent and holds the listeners' attention; Able to deal with difficult & sensitive topics & questions.

Customer Focus

You understand customer requirements and how work addresses customer needs; Identify opportunities to improve services; Committed to delivering high quality outcomes for clients

Qualifications and Experience
-
Experience with HR or Payroll systems:

Prior experience working with SAP SuccessFactors

Culture and Benefits

We are proud of our focus on flexible work arrangements that support different ways of working, helping employees balance work and life.

Why work for Vic )

How to Apply
Applications should include a resume and a covering letter outlining your suitability to the position. Applications close 11.59pm on 2 March 2023

Please note:

To be considered up to date vaccinated, you must have been administered COVID-19 vaccines as determined by the Australian Technical Advisory Group on Immunisation (ATAGI).

DoT is requiring all staff to be Vaccinated and to have had Booster Vaccination (Triple vaccinated as a minimum)

Failure to comply with this condition of employment will impact your eligibility for employment in this position with DoTP.