Ict Manager - Fortitude Valley, Australia - halcyonknights

halcyonknights

Verified Company

Fortitude Valley, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

About the Role:

We are seeking a highly motivated and experienced
IT Manager for a permanent opportunity with QLD Government.

In this challenging role, you'll lead a small team (8) responsible for ensuring the effective and efficient delivery of ICT services.

Key Responsibilities:

Stay updated on the ICT Service catalogue delivered by the Digital Services Branch.
Oversee the asset creation, recovery, and writeoff processes.
Foster a culture of continual service improvement by developing, reviewing, and standardizing work practices/processes.
Develop and implement plans, strategies, policies, and procedures for the provision of ICT services to meet customer needs.
Establish and maintain productive working relationships with key stakeholders to facilitate their ICT requests.
Manage the annual Team's budget, ensuring services are delivered within the overall budget, including operating expenses, revenue, and capital outlays.
Manage resourcing levels to meet planned shortterm workloads associated with enterprise projects and work requests.
Provide highlevel and accurate advice to the Director regarding the strategic resources capacity and capability requirements of the Digital Partnership Team.

Skills required:

Prior experience in a highlevel management role with leadership responsibilities in an ICT environment within a large, complex service delivery organization.
Extensive experience in managing the delivery of ICT services and support.
Ability to develop and implement plans, strategies, policies, and procedures for the provision of ICT services that meet customer needs.
Excellent interpersonal, communication, negotiation, and consultation skills.
Motivation to consistently work in alignment with Department of Health values.

Eligibility:

We encourage permanent residents to apply.
We join our client in their commitment to creating an inclusive and diverse workplace where every employee is valued and empowered to contribute their unique perspectives, beliefs, and ideas.

Benefits:

Permanent role
AO8 $135,456 $143,329 per annum + super
Potential for career growth professional development in your chosen specialisation at your own pace.
Flexible work hours between 6 am and 6 pm.

For more information, please contact Erin at or Ashleigh