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Broadmeadow

    Member Services Officer - Broadmeadow, Australia - Belgravia Leisure

    Belgravia Leisure
    Belgravia Leisure Broadmeadow, Australia

    23 hours ago

    Default job background
    Description

    The Role

    Our Member Services Officers are the heart of our business providing important services such as Creche, Reception, Sales and Merchandising to our members, casual users and potential new members in accordance with our established operational routines and procedures.

    The primary responsibility of our Member Services Officers is to deliver first class customer service ensuring it is in line our Mission, Vision and Values. The successful applicant should possess excellent communication skills, a passion for health and fitness, be willing to assist the Club General Manager in the operation of the creche, related services and programs for the benefit of the community, staff and company.

    Your key responsibilities include:

  • Providing quality care and supervision for children while their parents and guardians utilise our facilities
  • Caring for children from 6 weeks to 12 years old
  • Engaging in age-appropriate play with the children (art & craft, floor play etc)
  • Helping children with their drinks / snacks as provided by parents and guardians
  • Cleaning up any spilt food
  • Assist with toileting when required
  • Packing up at the end of each shift including wiping down all toys and surfaces.
  • Provide exceptional Customer Service to our members

    • You must:

  • Have a desire to create a fun & vibrant culture within the club
  • Be bubbly and energetic
  • Have a passion for health and fitness
  • Have strong communication and organisational skills, and be able to form strong relationships with our families.

    • Essential:

  • Current First Aid, CPR and Working With Children Check (NSW).

    • Desirable:

  • Certificate III in Children's Services
  • Certification in Asthma Management and Anaphylaxis Management

    • Availability during school holidays is highly desirable.

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