Account Manager, Publishers, Nielseniq Bookscan - Sydney, Australia - NielsenIQ

NielsenIQ

Verified Company

Sydney, Australia

6 days ago

Posted by:

Olivia Brown

beBee Recruiter

Description

This role is accountable for driving long-term client growth through building strong client relationships and driving revenue, with a strong focus on sales and identifying new revenue-generating opportunities.

It involves developing a strong understanding of client's priorities and providing solutions and recommendations that are aligned to client business issues.

Key to this is developing and maintaining an enthusiastic, informed and satisfied client base, in order that they renew their current contracts, and prepare the way for and negotiate for increased subscription rates and the sales of further data sets.

This role is an essential thought partner to clients - helping solve client business issues, and wherever possible creating high impact ideas and strategies from across all of Nielsen with the ultimate goal of achieving revenue targets.

An Account Manager is expected to develop these relationships at a senior level within each client organisation, drive revenue and provide leadership to the team.

Responsibilities

Overall responsibility for selected publisher accounts using Nielsen Book Research Services in Australia
Devise and deliver effective methods for servicing named accounts to agreed levels, maintaining high levels of satisfaction in services provided, data quality and accuracy and training needs.
Negotiate and agree the renewal of contracts at budgeted rates
Represent Nielsen BookScan in key commercial relationships, including valueadd services for clients such as conducting training /onsite workshops, identifying needs based on client's strategic focus, and delivering presentations to clients
Ensure client awareness of all Nielsen BookData Services and the countries in which Nielsen operate
Create an awareness of ad hoc and other relevant services (for example consumer research) and to promote, quote and deliver this business
Development of insights for clients
Anticipate customer needs in their interpretation of data and information provided
Accurately analyse data to provide bespoke reports and insights for clients
Ensure quality control standards are met in all servicing outputs
To create and deliver compelling presentations to delight the client base, including presentations outside the immediate client base as required
New business development
A strong focus on increasing revenue by building on existing client base
A strong focus on increasing sales pipeline by actively seeking new sales leads and revenue opportunities
Product and client development in line with business objectives
Understand and deliver client requirements, by understanding clients' objectives and priorities
Work closely with Nielsen BookData colleagues to ensure all clients needs are met
Work closely with the General Manager to develop and support product offerings that meet clients needs
Work closely with the General Manager to identify new products and services to support business growth
Work closely with other Nielsen businesses to deliver integrated solutions for clients
Key account management
Lead key account relationships and provide support on accounts as required
Understand your clients' business objectives so that Nielsen BookScan can continue to deliver insights and new products that meet their needs
Work closely with colleagues in BookData, other Nielsen BookData divisions and where appropriate other Nielsen divisions to provide outstanding levels of service to key clients
Develop an understanding of all Nielsen BookData products and the benefits they offer to our clients
Provide training and support for all Book Research services

Qualifications

Degree qualified in marketing or business or relevant industry experience
Sales experience including consultative engagement (4+ years experience)
Previous experience in the publishing industry desirable
Analytical mind and excellent numerical skills; ability to analyze and integrate various data sources with market and industry knowledge and provide insightful responses to client queries
Able to seek new opportunities and grow revenue, as well as support company initiatives to grow revenue across all Nielsen services
Able to analyze and integrate various data sources with market and industry knowledge and provide insightful responses to client queries
A strong team player and contributor, able to work proactively and autonomously
Ability to provide strong leadership and mentoring support
Strong communication skills (written and verbal) with poise and confidence to interact at senior levels
Champions new initiatives and innovation
Builds strong, trustbased client relationships at a senior level
Ability to manage multiple, timesensitive projects and prioritize against multiple client demands
Ability to craft communications that engage and excite the audience
Able to seek new opportunities and support company initiatives to grow revenue across all Nielsen services