Disability Client Services Representative - Panorama, Australia - Bedford Group

Bedford Group

Verified Company

Panorama, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Permanent, full time | Flexible work arrangements negotiable

Work sites across multiple metropolitan locations | Some travel required
Supportive, purpose driven team | Access to salary packaging

Disability Client Services Representative

Permanent, full time | Flexible work arrangements negotiable
Work sites flexible across multiple metropolitan locations | Some travel required
Supportive, purpose driven team | Access to salary packaging
Combine an administrative and support background in a rewarding role that helps our clients navigate the NDIS services available at Bedford_

About Bedford

Bedford exists to support people with disability to live the life they choose through a diverse range of skill-building opportunities, from social activities, experiences, supported employment and open employment.

Underpinning this is the belief that diversity, inclusion and acceptance equals belonging for people of all abilities.

People with disability who live, work, and receive support from Bedford need to do more than just get by, they should be given the opportunity and resources to learn, grow and live meaningful, confident lives.

About the Role
Bedford are making some exciting changes to the delivery of services to people with disability. Due to this, an opportunity in the Client Engagement team has become available.

This is a full time, permanent role working closely with internal and external stakeholders to provide the highest level of service and support to a designated case load.

This rewarding role works as part of a supportive team and will require travel to other metropolitan sites.

Other key responsibilities include:
- forecast upcoming appointments for your designated caseload
- prepare documents including service agreements, and schedule of supports
- track clients' journey and match them to services to achieve their goals
- arrange, facilitate, and lead meetings with clients and their support person
- liaise with LAC's, the NDIA, and support coordinators
- manage NDIS enquiries and generate quotes

About You

Other knowledge, skills and attributes include:

strong administrative, organisational and time management skills

- ability to communicate effectively, with empathy and compassion
- an ability to collaborate with internal and external stakeholders
- a genuine desire to support people with disability to live the life they choose
- proactive problem-solving skills

For this role, the following documents must be provided prior to a formal offer of employment with Bedford.

A National Police Clearance (no older than six months old)
Driver's licence
NDIS worker screening clearance, or other NDIS approved clearance to work in the disability sector
Evidence of right to work in Australia
100 points of identification

What's in it for you?

Reduce the amount of tax you pay each year with access to generous PBI salary packaging which can be used towards paying rent, mortgage, utilities, loan repayments, childcare, novated leases and more
The stability of a full time, permanent role
A collaborative and supportive team
Working in different environments within our metropolitan sites
Training and development opportunities
Mobile phone and laptop provided
Be part of an organisation that is innovating to provide greater choice and control to people with disability
Access to the Bedford rewards and recognition program
Join an organisation creating a positive social change
Onsite parking

If you would like to enquire further about this opportunity, please contact

Mandy Sibonis, Client Engagement and Relationships Manager on or
All enquires will be treated in confidence.

**Applications close Thursday 8th February 2024.