Customer Service Representative - Macquarie Park, Australia - people2people

people2people

Verified Company

Macquarie Park, Australia

5 days ago

Posted by:

Olivia Brown

beBee Recruiter

Description

The Business:

Recognised worldwide as a leading provider in their given medical field, this organisation is known for its strong culture and for caring for hundreds of thousands of patients in its global network.

Giving their patients a future, as well as a better quality of life, work for a business that allows you to achieve your goals, as well as work in an intercultural working environment.

The Role:
Reporting to the Customer Service Manager, you will work alongside a team of nine agents

Your responsibilities will include:

Managing inbound calls and orders
Complaints resolution
Machine sales
Order releases
Setting up new patients and customers
Suggesting process improvement initiatives
Invoice disputes

To Be Successful:

Previous experience in a customerfacing role
Proven expereince in the medical industry (Pharmaceutical or receptionist etc)
Ability to deal with ambiguity
Positive mindset
Effective written and verbal communication skills

This is a 6 month role with the view to go permanent. This role will only accept applicants with full Australian working rights (Australian Citizens or Permanent Residents).

Please APPLY below if you are interested in this role and Lauren from people2people will be in contact.