Customer Service Representative - Canberra, Australia - IMB Bank

IMB Bank

Verified Company

Canberra, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Supportive culture with career pathways available:

Full time Mon
Fri, Woden branch:

-
Highly reputable and trusted bank
We are now recruiting for an enthusiastic and customer focused individual to join our branches in Woden.

Our
Customer Service Representative roles are great job opportunities where you can get your foot into the door of a community minded bank, gain hands on experience, enjoy interacting with members in branch and online, whilst providing them with a high level of service to ensure their financial needs are met.

The role

Having conversations with members face to face and over the phone to assist them with their banking and insurance needs
Exploring new opportunities to find the right financial solutions that may improve our members position
Working with a team to achieve daily goals and business objectives
Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures
Cash handling, balancing and administrative activities.

The Person

Experience in a retail, sales and/or customer service environment
Honesty and integrity with the ability to diligently follow and adhere to policies and procedures in a regulated financial environment
Sound numeracy, cash handling experience and an accurate eye for detail
An aptitude for technology with proficient computer skills
A positive and upbeat outlook and genuinely enjoy helping others and working together to achieve common goals
Initiative and the ability to manage multiple activities
A valid Driver's License and reliable transport with the flexibility and availability to travel and work at branches within the region if and when required.

Benefits IMB offer are:

A supportive culture that actively promotes inclusion and the wellbeing of our employees
Competitive remuneration
Wellbeing days
Product concessions
Paid parental leave
Purchased leave options
Study assistance
Corporate uniform
Genuine investment in personal and professional growth.

Location:
Canberra