Head of Governance - North Sydney, Australia - Zurich Insurance

Olivia Brown

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Olivia Brown

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Let's create a brighter future together
At Zurich, being a responsible and impactful business is more than a story we tell.

We are passionate about our purpose to
'create a brighter future together', where our voices are diverse, our behaviours are inclusive, our actions drive equity, and our people feel a sense of belonging.

There are many reasons why Zurich is the right choice for you. But perhaps the most important is the opportunity you will have to grow and thrive in your career.

Working with global, diverse, and inclusive teams, you'll have the chance to develop valuable skills, explore your passions and make a positive impact beyond your role.


About the role


As the Head of Governance - Operations reporting into the Chief Operating Officer, you will lead first line of defence obligations for Life and Investments and General Insurance in Australia and New Zealand.

Teams reporting into you include Assurance, Operational Risk & Business Resilience, Dispute Resolution and Quality Assurance.

You will drive the delivery of our first line of defence governance framework, compliance, risk, and governance culture tasks and accountabilities, through effective leadership, direction, and oversight of this key business area.


Under our risk and governance framework of "Be Courageous, Be Curious and Be Responsible", you will challenge the status quo, drive continuous improvement, influence risk culture, and lead a deep understanding of why risk and governance matters.


Important to your success

  • Experience in a similar role within insurance, covering either first or second line risk, compliance, and governance, including mature understanding of roles and responsibilities of the three lines of defence, governance frameworks, regulatory requirements and local regulators
  • Proof points of leading strategy, challenging the status quo, driving change
  • Strong people leadership, including leading a department and managers of managers.
  • Ability to influence across an array of internal and external stakeholders

Zurich is here to support you
Our diverse culture is designed to involve and inspire everyone to thrive in their roles. We are committed to cultivating an environment where you can share your ideas, initiatives, and energy.

To empower you to be your best, we offer:

  • Flexible, hybrid work options
  • Support networks through our employee resource groups
  • Access to an awardwinning online learning platform
  • An annual lifestyle payment and volunteer day
  • Opportunities to get involved in our Community Partnerships
And we

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