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    Customer Service Officers X 3 - Parramatta, Australia - 4C Recruitment Solutions

    4C Recruitment Solutions
    4C Recruitment Solutions Parramatta, Australia

    3 days ago

    Default job background
    Full time
    Description

    · FMCG sector
    · Full time permanent role – immediate start
    · Smithfield location – onsite role

    Looking for your next challenge in Customer Service? Busy and fast paced environment, full training on systems provided, work as part of a fund team

    Responsibilities

    • Inbound and outbound telephone call handling
    • Processing orders through CRM Salesforce
    • Actioning and responding to customer enquiries via phone and email
    • Processing customer orders accurately and to tight deadlines
    • Problem solving and handling queries in a professional and efficient manner
    • Day to day administration and customer service duties using software system


    Key Criteria

    · Customer service driven and enthusiastic team player
    · CRM and database savvy – Salesforce skills a bonus
    · Excellent relationship building and stakeholder engagement
    · FMCG or transport background highly regarded though not essential
    · Willingness to learn, achieve KPI's and results driven
    · Highly self-motivated, excellent accuracy and attention to detail skills
    · Able to work full time hours with flexible rostered start times
    · Flexible, adaptable and keen to achieve

    Looking for a great place to work? Interest in learning new skills? Passion for Customer Service? Apply on line now – email resume to

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