Administration Assistant - Upper Mount Gravatt, Australia - people2people
Description
Upper Mount Gravatt location- 2 year, fixed term contract
About the business
people2people have partnered with a national not-for-profit organisation within the mental health and disability sector who provide a variety of community health services.
There mission is to strengthen the community and keep people connected.About the role
Reporting to the National Contact Centre Operations Manager, the purpose of this role is to provide efficient and effective administration support to the contact centre.
Your day to day will include but not be limited to;- Reviewing incident reports
- Diary management
- Scheduling appointments and meetings
- Manage meeting room bookings and set up
- Management of travel and accommodation for staff
- Liaising with internal and external stakeholders
- Support development and implementation of new systems and processes
- Deliver written and verbal communications to wider team
- Collating and preparing reports
- Ad hoc administration tasks
Selection criteria
To be successful in this role you will have
- Previous experience in a call centre environment within an administration function (essential)
- Computer literate (MS Office Suite)
- Strong communication and interpersonal skills with the ability to develop reports
- Ability to develop and implement systems, processes and procedures
- High levels of emotional intelligence with the ability to recognise barriers and develop ways to overcome them
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APPLY TODAY. Alternatively, you can contact Georgia Arnott on for a confidential discussion.
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