Manager Transformation and Commercial - Brisbane, Australia - Queensland Urban Utilities

Olivia Brown

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Olivia Brown

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About Us
At Urban Utilities, we exist to enrich quality of life.

We're responsible for delivering world-class drinking water and wastewater services to the growing communities of Brisbane, Ipswich, Lockyer Valley, Somerset and Scenic Rim.

We're also planning ahead so that we all can live, work, and build around water, now and for decades to come.

This brings exciting opportunities to capture, and plenty of complex challenges to get stuck into.

At the heart of everything we do is genuine care: For each other, for our customers and communities, and for the environment.

We're there when our customers need us - whether it's a simple shower or flush of a toilet, major infrastructure works or new residential developments.

Our head office is in Fortitude Valley, Brisbane, but our employees work all over SEQ - including at our SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge and Bundamba, and wastewater treatment plants located across our region.


About The Role
A fantastic opportunity has become available within our Integrated Solutions Group, for a
Manager Transformation and Commercial.

The Integrated Solutions Group contributes to Urban Utilities' purpose and vision and enhances the liveability of our communities through safeguarding financial and economic sustainability of the business, planning to meet the needs of our customers and management of the long-term water cycle and our environmental responsibilities.

As the Manager Transformation and Commercial, you will help us drive this vision through your expertise in leading commercial performance through digitally enabled contractual partnerships which support the integrated planning and delivery of our infrastructure capital investment portfolio.

Complimentary to that Commercial oversight, will be your leadership of the transformation of our investment portfolio digital capability, systems and ways of working, across commercial, investment optimisation and other portfolio support functions.


Key Accountabilities:


  • Lead execution of a digital road map, establishing and managing business processes, programs, and initiatives, resource allocation, KPIs, and governance activities, ensuring integration with related projects; use structured change management methodologies to drive acceptance of change and to embed desired culture and behaviours.
  • Lead a team of contract specialists and supporting staff to: setup appropriate cost tracking structures to monitor portfolio and division expenditure, down to project level; control expenditure in line with financial and contractual approval limit; assess variations, payment claims and pain/gain share in accordance with the contracts.
  • Provide contract management for a portfolio of major infrastructure design and delivery contracts (~$300m p.a.); plan, coordinate and supervise activities relating to major contracts.
  • Manage commercial results of the Integrated Solutions Division, analysing performance trends, monitoring financial results, and making recommendations on adjusting plans and optimizing the use of resources.
  • Communicate the actions needed to implement Transformation and Commercial's mission and business plan within the team; explain the relationship to the broader organization's mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve business goals.

About You:


  • Tertiary qualification in Business/Commerce/Project Management/Engineering/Legal or other relevant discipline, and/or equivalent industry experience;
  • Wide and deep experience providing expert competence in a senior or lead commercial role, preferably in open book, ECI and relationship contracting within the engineering and construction sectors;
  • Can drive digital transformation of systems, information and digital ways of working across a matrix enterprise, in support of large infrastructure portfolios;
  • Experience in implementing, improving or operating digital contract management, project management and digital engineering, will be a distinct advantage.
  • Experience in financial analysis, setting and assessing contractual KPIs and assessing claims;
  • Great leadership skills and demonstrated achievement in working collaboratively and influencing stakeholders to achieve business objectives.

Why Work With Us?
We work in a community, not a company.

We're 'all in' when it comes to diversity, equity, inclusion and belonging, as we strive to reflect the communities we serve.

We want our people to feel valued for who they are, celebrated and able to bring their whole self to work.

We know our people don't just have roles with us - they also have roles within their families, homes and communities.

We're proud to offer several benefits to strengthen these aspects of life such as flexible working options, generous paid parental leave and other extended leave entitlements, study assistance policies and our health and wellbeing reimbur

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