Medical Secretary - Gold Coast, Australia - Icon Group

Icon Group

Verified Company

Gold Coast, Australia

2 days ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Administration

Gold Coast

Part Time

Icon Cancer Centre Australia

Medical Secretary / Receptionist - Icon Cancer Centre, Southport, Gold Coast QLD

Mixed Role: Medical Secretary & Receptionist (Main Reception & Day Hospital). Join our existing admin team in a role that assists across various departments.
Part-Time (38hrs per fortnight),
Monday to Friday Shifts Only (No Weekends).
Attractive Location Close to Public Transport

GC G:
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Our centre in Southport led by a team of highly experienced cancer specialists who provide a comprehensive range of medical oncology services and treatment for blood disorders.

Icon's team of caring health professionals and administrative staff strive to provide personalised care and meet the individual needs of each patient and their loved ones.

We have a 24-chair day hospital on-site as well as the provision of consulting rooms for our various Oncologists, Haematologists and other specialists.

Our vision is to deliver the best care possible, to as many people as possible, as close to home as possible.

A true team makes that happen.

If you have Day Hospital / Admissions experience or have worked as a medical secretary in a private specialist setting, we'd love to hear from you_

About the Role:

***We have new part-time opportunity for a Medical Administrator to join our team in a role with split duties, sometimes working within our Practice Management department (Secretarial) supporting our Oncology specialists, other times on main reception, and also within our Day Hospital (Reception & Admissions) supporting the patient support and administration function.

This role reports to our Administration Manager and operates in a permanent part-time manner (working 38 hours per fortnight) at our Icon Cancer Centre Southport.

Key Responsibilities:

Main Reception & Day Hospital_
Main Reception meet and greet tasks
Welcoming patients, collecting and entering personal details and managing waiting room
Process patient admission, check private healthcare, process billing
Schedule further appointments
Answering telephone calls and responding to enquiries
Monitoring and assessing the administration care path of all patients
Maintaining and managing patient information
Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities
Modelling and promoting Icon's vision and values.
Practice / Secretarial_
Setting up consulting rooms, prepare paperwork for appointments
Manage incoming/outgoing mail
Diary management/scheduling
Organise theatre/hospital bookings and allied health referrals
Patient billing and debtor management

About the person we're going to hire:
We are looking for an experienced Medical Administrator with outstanding customer service to join our team. We are looking for someone who is proactive, personable and enthusiastic about the role. If this sounds like you, we'd love to hear from you.

Skills & Experience:

Experience in a similar role in Day Oncology/Haematology desirable but not necessary
Medical Secretary experience within specialist setting also desirable.
Experience with Medicare, DVA and Private Health Insurance.
Excellent organisational and time management skills.
Ability to communicate with clarity both verbally (facetoface and telephone) and written.
Ability to use computer systems competence required in Word and Excel.
Delivery of excellent client service (to internal and/or external clients)
Possessing basic knowledge of medical terminology

How to Apply:

If you are highly enthusiastic, quick to adapt in a fast-paced environment and are passionate about healthcare, we want to hear from you.

In return we offer a friendly, flexible and dynamic work environment and the opportunity to work for a growing and innovative market leader.

**COVID Health Requirement