Local Host - Sydney, Australia - Veriu

Veriu
Veriu
Verified Company
Sydney, Australia

4 weeks ago

Olivia Brown

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Olivia Brown

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Description
Full-time

  • Sydney | Local Host | $23.
52 base rate plus penalties/loadings
Job Location: Veriu Broadway
Job Title:

Local Host


From humble beginnings, our brand was founded out of a passion for connecting travelers to the local authenticity of a location by providing comfortable and bespoke accommodation.

Today, we are a multi-brand accommodation group operating 18 hotels across Queensland, New South Wales and Victoria.


Welcome to Veriu Broadway:

Once upon a time, an old federation warehouse sat quietly on Mountain Street. In 2017, the old warehouse has been lovingly converted into a very special hotel. The hotel of choice for corporate, long-stay and leisure travelers

  • 64 one and twobedroom apartments with kitchen facilities
  • The hotel of choice for corporate, longstay, and leisure travelers.
  • Ideally located close to public transport & amenities
  • Beautifully refurbished property.

Our amazing Hotel Receptionists (aka Local Hosts)


Reporting to the Hotel Manager, you'll be part of a small team of genuine people, looking to create lasting memories and exceptional experiences for each and every guest.

No day will be the same, but each day you'll strive to:


  • Provide a high level of guest services at all touchpoints (checkin, checkout, during their stay)
  • Provide creative resolutions to complaints and problems
  • Be a Local Host, knowing the local area of the hotel intimately enough to provide advice and recommendations to guests on key points of interest
  • Respond to emergency situations in a safe and professional matter
  • Identify & explore opportunities to increase the number of returning & new guests
  • Support the Hotel Manager to ensure the hotel operates to Veri-Best standard

Joining Veriu Group
You'll be someone looking for a long-term career with a growing, Australian-owned hotel group


Access:

  • National career growth opportunities
  • Accelerated development in a variety of hotel management or corporate areas
  • Comprehensive onboarding & ongoing support
  • The chance to join our Fast-Track junior hotel management program
  • Genuine flexibility and job security
  • High performing culture that values relationships & individuality, where our leadership know you by name
  • Generous referral bonuses when you refer your friends to work with us (up to $1000)
  • Discounts on accommodation across our network (QLD, NSW & VIC)
  • Discounts on private health insurance
  • Access to our Employee Assistance Program
  • Plus more


You'll thrive on our team if your approach to life is founded on strong relationships, using an ownership mindset, and driving your self-growth, all while staying true to you.


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