Front Office Manager - North Sydney, Australia - View Sydney

View Sydney

Verified Company

North Sydney, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Job description

Located in the heart of North Sydney CBD, View Sydney is a 4-star, 213 room hotel with multiple food & beverage outlets and conferencing.

We are looking for a full-time Front Office Manager to join our team.

Role Responsibilities:

Oversee front office daily operations
Drive guest sentiment
Initiate projects and follow through to completion
Recruit, train & develop team members
Respond to complaints and implement effective service recovery strategies
Attend to VIP guest requests, oversee room allocations and return guest recognition
Oversee planned preventative maintenance schedules
Conduct quality assurance inspections of public areas and guest rooms
Accountability for department budget

Key Requirements & Experience:

Previous experience as a front office manager/rooms division manager
Experienced in all facets of hotel operations
Effective problem solving skills and ability to think out of the box
Ability to manage multiple assignments and act at all times in a professional manner
Availability to work a 7 day rotating roster.
Highly proficient time management skills and an eye for detail.
Ability to lead from the front and be a hands on manager
Natural positivity and selfmotivated
A collaborator with highly developed communication skills, verbal and written
Able to work independently and delegate effectively

Salary:
From $80,000.00 per year

Schedule: