Business Consultant - Brisbane, Australia - Datacom

Datacom

Verified Company

Brisbane, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in
The Nuts and Bolts
About the Role
The primary purpose of the Business Consultant is to deliver professional services to Datacom's local government customers.

The Business Consultant plays an integral role contributing to the successful execution of customer engagements and building Datacom's reputation for quality service.

What you'll bring

Strong customer engagement skills
Ability to facilitate workshops and lead discussions
Strong analytical and problemsolving skills
Proactive working style and mindset
Ability to identify gaps, key issues and make recommendations to align requirements with product functionality
Technical mindset including knowledge of XML (Desirable XPATH, HTML, SQL, SSRS reports, JSON, JavaScript, XSLT knowledge)
Clear written and verbal communication
Collaborative working style and mindset
Commercial acumen
Understanding of Digital and ERP implementations

Responsibilities:

Assisting with the delivery of solutions to meet the customer's required outcomes through:
Business Requirements gathering and functional analysis including identification of any gaps (alignment of customer needs to product capability)
Facilitate workshops and leading discussions
Create supporting documentation for project work such as Solution Design documents, Statements of work, estimates and training materials.
System configuration
Endtoend testing
Training
Issue resolution and UAT support
Go Live Deployment

Documentation: