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Melbourne

    Ward Clerk - Victoria, Australia - Healthscope

    Healthscope background
    Full time
    Description

    · Full time position available

    · Development opportunities and full training provided

    · Free on-site staff car parking and close to public transport

    Are you energetic, customer service focused and love working with people? Then this is the role for you

    Holmesglen Private Hospital is seeking a ward clerk to join our team on a fulltime basis in our Patterson ward (General/Surgical). You will play a key role working within our supportive team to ensure our patients have a positive experience during their care.

    You will work closely with the Nurse Unit Manager and ward nurses in the Gen/Surgical ward and will be responsible for bookings, pre-admissions, discharge, billing and compiling medical records. Experience with Medical software (i.e. Charm and WebPAS) is essential.

    About us

    Holmesglen Private Hospital is a world class facility located in the South Eastern region of Melbourne. Close to public transport and with affordable onsite parking.

    Holmesglen Private is a state of the art 147 bed hospital, comprising of a 24/7 Emergency Department, 6 bed Intensive Care Unit (ICU), 9 bed specialised Coronary Care Unit (CCU), 12 bay Day Infusion Unit and 5 specialised inpatient units. - including Oncology, Urology, ENT, Orthopaedics, Plastic Surgery, Interventional Cardiology and Rehabilitation Services

    As an administration officer your responsibilities will include:

    • Perform a broad range of administration duties including:
    • Manage a busy reception desk
    • Answer and redirect calls
    • Organise appointments and prepare admission paperwork
    • Conduct follow up requests and make reminder calls for visits
    • Maintain accurate and effective record management systems including preparation of medical records
    • Manage the collection of excesses/co payments
    • Coordinate with staff from other departments
    • Complete other clerical tasks such as data entry


    Essential Criteria:

    • Authority to Work in Australia
    • 1-2 years' medical administration or medical reception experience
    • Experience with Medical Software i.e. Charm and WebPAS.
    • Excellent interpersonal and communication skills
    • Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment
    • Strong attention to detail
    • Experience in MS Office (Outlook, Word, and Excel)

    Why Healthscope?
    When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

    · Flexibility to work across one or multiple hospitals across our network.

    · Discounted health insurance

    · Continuous professional development, education & support provided to encourage growth

    We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

    Come and be the difference in our patient's lives.

    Applications close: 30th of May 2024

    To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to

    More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.


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