Team Leader, Workers Compensation - Melbourne, Australia - Haylo People
Description
Lead a team of Case Manager, bringing your experience & passion.- Work from home 3 days per week
Join a well-established insurer that has seen significant growth within its claims service provider team.
- Lead a team of Case Manager, bringing your experience & passion.
- Work from home 3 days per week
This role would suit either an experienced workers compensation leader or an aspiring leader who is passionate about leading, coaching and supporting a team of Case Managers.
Key success in this role is building strong professional relationships with stakeholders, driving team performance, and promoting engagement across the team.
permanent full-time role with the option to work in the office 2 days a week or more if preferred.
The office is based in Melbourne CBD.
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The Role:
- Lead a team of senior/case managers, driving best
- in
- market claims performance outcomes.
- Provide guidance and support and ensure a positive team culture.
- Maintain strong internal and external relationships to support and align with the business's claims strategies.
- Be passionate about continuous improvement and always look at ways to make processes and ways of working better.
- Undertake key audits and quality assurance to ensure business performance against KPIs.
About You
- Strong workers compensation understanding and knowledge.
- Experience in a leadership role or have had leadership secondment experience.
- Excellent client service and communication skills.
- People skills, a passion for working with others, and being a role model for your team and the wider business.
Benefits
- Salary (experience dependent): $110,000 $130,000 Package + Company Benefits
- Flexible working hours & Hybrid working 2 days in office
- Extensive wellbeing initiatives and discounts across a number of insurance products
Haylo People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information or to discuss this role in further detail please get in touch with Rachel Gilmore at
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