Customer Service Representative - Melbourne, Australia - Moment Group

Moment Group

Verified Company

Melbourne, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Melbourne

Description:

Moment Group has an excellent career opportunity for an articulate, highly skilled Customer Service Representative within a growing Real Estate company.

Do you love building solid customer relationships? Then this position may be for you. This is a long-term permanent opportunity which starts the end of March

Responsibilities:

Receiving and placing telephone calls
Provides accurate, friendly customer service in a timely fashion
Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.
Resolving customer complaints, managing database records, drafting status reports on customer service issues.
Adheres to security policies and maintains confidentiality of records and client information
Entering customer information into company database

Requirements:

Skills/Qualifications

Excellent verbal, written, and social communication skills
Ability to interact effectively with internal and external partners and clients/customers
Advanced Microsoft Office and Excel skills
Active problemsolver who listens for customer cues and actively resolves problems with grace and integrity

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you.

_Apply_ today