Student Services Officer - Melbourne, Australia - Yenidogu Okulları

Description

Yenidogu Okulları is a CRICOS registered training provider, with campuses and practical training kitchens in Melbourne. FTI is currently delivering a range of nationally recognised courses to international students.


We are currently seeking an enthusiastic Student Services Officer.

Job description:

• Orientation and Induction sessions including Student safety presentations etc.
• Fostering a servicecentric mindset within the team
• Maintaining electronic and hard copy student records
• Providing frontline student support and dealing with any concerns or problems that may arise
• Working closely with admissions and academic teams to ensure efficient and timely student management and stakeholder objectives
• Providing support to Senior Management, compliance and marketing team as required
• Demonstrating awareness of diverse cultural and social backgrounds while having a sensitive and supportive approach
• Developing further knowledge about the administration of the student lifecycle
• Reception duties & General Housekeeping including maintenance of reception area (student services area) and boardroom.

About YOU

Skills and experience requirements:

• Excellent interpersonal and communication skills both written and verbal
• Highlevel administration and organisational skills including working independently
• Strong attention to detail with the ability to prioritise competing tasks for completion on time
• Demonstrated effective and highlevel customer relations skills
• Experience in working as part of a team
• Strong IT skills including MS Word, MS Excel, MS PowerPoint
• Ability to learn and adapt to changes quickly in a fastpaced environment
• Mandarin Chinese language skills are highly regarded
• Experience working with student management systems and/or complex databases is preferable

Salary:
$40, $113,662.18 per year


Schedule:

• 8 hour shift

Ability to commute/relocate:

• Melbourne,

VIC:
Reliably commute or planning to relocate before starting work (required)


Work Authorisation:

• Australia (preferred)

Work Location:
One location