Trainee Case Manager - Parramatta, Australia - Haylo People

Haylo People

Verified Company

Parramatta, Australia

6 days ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Harness your Customer Service experience & support people injured at work

Hybrid 2 days in the office and 3 days from home

- $65, ,000 plus Super + Bonus

Harness your Customer Service, Retail or Admin experience and support people injured in the work place, return to work
Hybrid 2 days in the office and 3 days from home
Great opportunity for anyone looking to build a career in the corporate environment

Harness your Customer Service, Retail or Admin experience within the corporate world as a

Trainee Case Manager.

As a Trainee Case Manager you will support people injured in the work place, guiding them through their recovery and return to work process.

Work with dedicated leaders and specialists who coach, mentor and support you with your professional and personal development, ensuring you are set up for success.

Once fully trained you will manage a portfolio of 50 claims - psychological and physical injury claims. This is a p

ermanent full-time role with the option to work in the office 2 days a week based in

Sydney CBD, Parramatta, Newcastle or Lismore.

The role:

Support people who have been injured at work and guide all parties (injured worker, employee, etc) through each stage of the claims process.
Work with internal stakeholders to manage treatment approvals, return to work and injury management plans.
Manage weekly payments and provider invoices.

About you

You are passionate about delivering superb customer experiences and enjoy working towards outcomes for all parties.
Have a genuine, caring nature that puts customers at the heart of what you do, showing empathy in all circumstances.
You are an organised person who demonstrates strong time management skills and prioritisation.
A true team player who supports peers and loves helping others.

Benefits

Salary: $65,000 $80,000 + super + 10% performance bonus
Flexible working hours & Work From Home up to 3 days per week
Extensive wellbeing initiatives and discounts across a number of insurance products
Onsite learning & development team with a structured career pathway