Front Desk Administrator - Adelaide CBD, Australia - Supported Minds Psychology

Description

We have an opportunity available for a permanent part-time front desk administrator to join our team.

The role involves multitasking across the following areas:
i) Managing and updating the appointment diaries of our consultants using our Practice Management Software (Halaxy)

iii) Making and rescheduling appointments and taking payments and providing rebates.

iv) Maintaining our database and assisting in the development as well as ensuring all our administrative systems and processes are adhered to with diligence, care and consistency

v) Helping to upkeep our website and other social media accounts

vi) Database creation and management for collection of statistical information

vii) General office support and maintaining the office environment

viii) Attendance at team meetings as required and preparation of figures for analysis during meetings

ix) any other appropriate duties as directed by Angelique Foran

x) meeting high levels of expectations of ongoing client centred high level customer care.

xi) Responding to distressed clients and their carers with appropriate empathy - training will be provided in how to respond to distressed or suicidal clients.

To be successful in this position we are looking for someone who fits the following criteria:

Previous experience dealing with people in an administration capacity; excellent telephone skills; a friendly and caring attitude; the ability to work very quickly under pressure and excellent computer literacy (including keyboarding skills, IT problem solving, use of all Microsoft programs).

It is essential that you have strong communication skills and work well in a team environment.


Job Type:
Part-time


Salary:
$51, $63,803.35 per year


Benefits:

• Health insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Overtime pay

Work Authorisation:

• Australia (required)

Ability to Commute:

• Adelaide, SA 5000 (required)

Ability to Relocate:

• Adelaide, SA 5000: Relocate before starting work (required)

Work Location:
In person