Customer Service Officer - Wingfield, Australia - Cleanaway
Description
Job no: 515274
Work type:
Permanent - Full Time
Location:
SA
- Permanent
- Full time positions
- Wingfield,
SA - Career progression and excellent team culture
- Be a part of making a sustainable future possible
- Great staff benefits and discounts
Who we are
When you start to think of waste as a resource, it opens up a world of possibilities.
Cleanaway is the largest waste management company in Australia providing sustainable waste management solutions to a range of customers including councils, small businesses, large corporate entities and government agencies.
What we offer
- An essential services business
- High performing business
- ASX 100 listed
- Cleanaway is an essential services business
- Ongoing training and development opportunities
- Supportive team environment with a safetyfirst culture
- Income Packaging (benefits) available
- Discounts on private health insurance and car tyre purchases
Your new role
- Reporting into the Customer Service & Admin Supervisor
- Manage customer complaints to resolution, following set procedures
- Maintain our CRM Database of customer information
Your skills and experience
- Previous experience in a call centre environment or customer facing role
- Excellent telephone etiquette with the ability to remain calm under pressure
- Previous experience in data entry, customer maintenance
- Excellent communication and time management skills
- Previous experience using CRM tools e.g. SalesForce would be highly regarded
How to apply
- Cleanaway is an employer of equal opportunity and _encourages and values diversity and inclusion. Female applicants are encouraged to apply. Aboriginal and Torres Strait Islander people are encouraged to apply._
Advertised: 18 Jan 2023 AUS Eastern Daylight Time
Applications close: 15 Feb 2023 AUS Eastern Daylight Time
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